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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30838 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 582 Showing 11,621-11,640 of 30,838 reviews
  • Rated 5 out of 5 stars

    Under rated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased protection for the Sony head phones which was a great investment because these Sony head phones are trash but with the Geek Protection I can always get another pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t have the geek squad install anything for me with this purchase however. When any problems arrive they will be there to assist me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How was the tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was good, excellent service. The tv is high quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A quarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for that extra feel of protection. This extends my comfort in buying electronics anything can go wrong but I’m protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're gonna buy something it's worth the warranty just pay the money and no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this service, so it is kind of hard to review. But, for peace of mind, it is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you purchase anything electronic do yourself a favor buy a protection plan & save yourself the trouble. Geek Squad does a great job & you will definitely be worry free. Must buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent was very attentive and made good suggestions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very helpful getting my desk top and lap top TV's set up and all mall ware removed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got yours?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you ever purchase anything and they offer a warranty on it it is so worth the money. Best Buy is awesome in honouring warranties

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use my package yet thank the lord. It sure is nice having some reassurance just in case a kid knocks it down or something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much appreciated help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always there to help! Very knowledgeable and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cheap insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good insurance for the price,cant replace tv for the cost and havent had to use yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year warranty cant beat it for the price. I like how they will come to the house I dont need to lug an large tv back to the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv good last years when watch tv and playing my xbox series x on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I protect all my gadgets. If it has a protection plan, I want it. Things can go wrong with products. Protect your investments. Its worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan...it's worth it! The cost of replacement far and away exceeds the cost of the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is an awesome service. I don't buy anything from Best Buy without getting it and updating in as many times as necessary

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always a relief to have this on standby just in case you need it as they are knowledgeable and helpful!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always purchased product protection but have not needed to utilize the protection. I've used the product protection before on other products and have been very impressed and pleased with the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend if you buy Electronics bu the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been excellent I have taken things back for t h e m to repair or replace and never had a problem they're always right on time

    I would recommend this to a friend