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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30842 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 638 Showing 12,741-12,760 of 30,842 reviews
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best warranty out there. I highly recommend it for anything you buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is great. I also like the Total Rewards and receiving discounts on items and services. Geeks are always professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn't buy anything without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing you can buy when you make purchases at best buy. They always fix or replace the item with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellent Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick and reliable. Overall excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    not a worry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have complete faith in this protection. I have used this for years and never had a problem with hacks or viruses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone ins.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, buy your cell phones through bestbuy, then always get this insurance for your phones. Trust me, it's worth the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for an oled, ain't no tellin what could happen. get you a protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is working fine and the condition is also good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got with new tv purchase on sale so got deal on geek squad warranty. Have not yet to have to use it and hopefully do not have to but gives peace of mind it is therw if and when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5yr protection plan

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used the geek swat squad protection plan two times before and they always fixed it fast I had it back working like new in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always put protection on everything it works great and the help great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is very important for any investment made on purchasing a costly household item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feeling good about this purchase. knowing that i am protected by the Geeks gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very helpful. I always need help with some computer after updates!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the Geek Squad protection and well worth it. They do a wonderful job with any questions. Never needed to use them with the Samsung which is just fine with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    please buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    please please buy this geek squad this is important for your tv please buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plans.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just knowing I have a protection plan is a great rest peace of mind. If anything happens can get help fixing the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Warranty for tv. Haven’t had any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 85 Sony and got this warranty i have it in past its good to have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good guys.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used the Geek Squad for years. They are always helpful and can quickly correct almost anything.

    I would recommend this to a friend