Customer Ratings & Reviews

I have bought the Geek squad with every purchase since I purchased my macs ! They have always helped in all the situations I had!

Geek squad has helped a lot with different problems. From tv’s to computers to printers

Geek squad has done a great job so far...ao I expect any service I need to be top notch.

Geek squad has done a great job so far...ao I expect any service I need to be top notch.

The service looked pretty good and hence i Bought it. Have taken protection for 5 year and i hope i dont need to use it :) Will update with more detail about the service, If I Ever have to use it.

Bought a plan for my last 50" TV. had issues after year one and geek squad came out and replaced the main board. year two it started giving me the same issue and was told it couldn't be repaired. Instead of giving me a comparable TV, they gave me the money back I paid for the TV. That would typically be good but I got this TV at a huge discount so I could not possibly replace it with anything comparable. I would have rather had my TV repaired or given something similar. When I purchased the plan I asked if the plan would get me something similar if it ever came to it and was told it would. I specifically asked because of the low price. Instead I had to add $500 of my own money to get something similar. Geek Squad should really provide more options when fulfilling their plans.

Geek Squad did a great job setting up Mom's TV and the man from Geek Squad took away her old broken down TV what great service.

Previously reviewed on another purchase, the warranties are good just that I do not believe they should begin for a year once the manufacturers warranty expires

I haven't needed the geek squad protection yet but it makes me feel better knowing I have protection in case something happens.

Hoping we won’t need the added protection but at this price why wouldn’t you add it!

Definitely worth the cost and peace of mind to accomopany my TV purchase.

The agents set up my tv and the stand it’s setting on in a timely fashion.

It is always a good idea to purchase Geek Squad protection plan. It has saved me a lot of money!

this has been so helpful had to use a couple of times

This is the first time I have ever purchased a protection plan for the purchase of a television. This allows me to sleep at night

I never used to get warrantees on any products but Best Buy has a great price for protecting all your devices and appliances,

Great for protecting your tv cus spending a lot of money for a tv needs a protection plan

Got the 2 year warranty. Anytime I’ve ever had to use it, it’s always been a pretty simple process.

Feel safe when I need and receive help that I need.

I love having the protection of geek squad. Just knowing that if anything happens to the product that I bought then they will fix it or replace it