Customer Ratings & Reviews

just purchased the warranty but 5 years it’s the worth of money

I have always purchased the Best Buy Protection Plan on big-ticketed items like TVs, laptops that could easily get damaged. I had been advised not to get it as it is a waste of money since products are built to last. But not all products do. For the $500/5yr Protection Plan I purchased in 2010, I have called Geek Squad several times to fix my broken TV. Paid $0 on all those house calls. When they could not fix the TV in my last service call, they replaced it. What did I get? A $1000 credit to go towards the purchase of a new one...Of course, I purchased the Protection Plan, thus this review :)

Great tv hidden feajtures that are free, great high resolution and the size is just perfect for a room Would highly advise you to get it

Awesome having top quality care for your purchases and items at hand. Service is quick and on top of all needs, repairs and learning projects for our use,

Geek squad is the best! They are easy to work with and always fix us up!

Geek squad is the best! They are easy to work with and always fix us up!

They were easy to talk to about my first purchase and its problem

Works great would purchase again in future if needed

Best Buy stands behind their products so I always buy the protection plan. Many people feel that the plans are a waste of money but they are wonderful if you have a problem with a product. I have bought many plans and never used them but on the other hand I have had plans on larger purchases that ended up being a tremendous product to invest in for the future of my purchase. I always spend the few extra dollars for my protection and peace of mind.

And he's always a good thing to purchase the protection plan.

Good service, never had problems in past replacing/fixing things.

Once again always get it. if you can afford something from best buy then dont cheap out on protection for those products. VERY IMPORTANT

The service was great, helpful and very informative.

I am hoping I don’t have to use the warranty. Having a minimum of 50 characters. In order to submit the survey is ridiculous. If there’s nothing wrong, I would think you wouldn’t want to have a drawn out explanation. That is annoying.

Need this protection on all your devices. Great Geek squad protection to have.

I always a good idea to get this protection. Just take the product backband they replace it with no questions asked.

This is a great service to have with your cellphone.

Geek squad service has been great so far. They helped me out in store when I had questions.

I love this computer, I enjoy it and it works well n perfectly fine

I would recommend the service protection from The geek squad from Best buy it's affordable and service is great so go grab some geek squad protection on your appliance ,TV or any electronic that is offered on