Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30824 reviews
(30,824 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Television protection coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had to use the protection plan, but it's coverage is robust and puts my worries at ease.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Havent used them yet but I have in the past great service
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad answered all of my questions!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love Best Buy, they have the best insurance policy for their products!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Very happy about service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly wasn't aware that the service came with the purchase. Have had some questions about situations with the TV. Have not followed up like I should. When I was asked to review Geek Squad so I called them. They were very helpful and offered to send someone to check out the problem. The Phone Geek and I decided we would make sure the problem wasn't with the cable network or box. We are working with Spectrum on the problem.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Extra protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use this and hope we don't have to, but it's there if we should need it. Gives peace of mind!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always great to have some protection and help in case anythign happens. Geek Squad are a massive help.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty is a must
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. I love geek squad and it's team of professionals. I recommend to all my friends to pay for warranty and services from Best Buy.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is FABULOUS!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've have received nothing but fabulous service from the Geek Squad. I highly suggest them!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best Television… Best Buy!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing television at a great price!!! Best Buy for the win!!!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Need help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Helpful with all my questions very knowledgeable about product
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
OLED Burn-in Protection for Heavy Users=No Brainer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only third-party Protection Plan or Warranty offered that I know of that has protection against OLED Screen Burn. This alone made it an excellent puchase for me and allowed me the peace of mind to use my TV without the fear of permanent image retention being a factor.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
MPT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase protections plans selectively. When I've had an issue replacement easy.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hopefully i will never use this but its there if needed
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would always recommend geek squad protection its the best they always take care of me good value
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad offers great service for repairs if needed!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent Customer Service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad came in and took care of me by doing a Sony Triage. They submitted a claim on my behalf and were able to get me a replacement confirmation code to have my current TV exchanged.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection Plans a Must
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You should always consider purchasing Geek Squad protection on major tech purchases. They have saved me on several occasions, with a television and a computer that stopped working. I can't imagine what it would have cost me to get my tech fixed without the support of the Geek Squad protection plans. A must.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad helped me get a tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent explained how my tv works and took their time to answer any questions I had before making a purchase.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Delivery was easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great store and delivery service. Would definitely recommend.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job mounting our tv , straight and level
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friend
