Customer Ratings & Reviews

We love the geek squad protection. This is the main reason we shop at Best Buy. We had a problem a few years ago with a tv that we had owned over a year. We took the tv back to our local Best Buy. They looked at it and refunded us the entire amount we had paid for the tv. It took about 40 minutes for the entire process, including waiting in line.

Nice to have and have used in past. Easy effortless exchange

Great Services, always responsive and handle claims with speed.

You should always consider purchasing Geek Squad protection on major tech purchases. They have saved me on several occasions, with a television and a computer that stopped working. I can't imagine what it would have cost me to get my tech fixed without the support of the Geek Squad protection plans. A must.

Provides peace of mind for our LG TV and other purchases! At first I debated the value but remembered other TVs going out after 3-4 years and went with this!

Always get this if you can, definitely worth the extra money

2 years for only $20! Such a great deal!! Have the worst luck with tvs, so glad we got the geek squad this time around!

Great product to have for those expensive items! Unfortunately we had to us it numerous times for our 70 in. 4K t.v. and had to swap out for a new set in just 4 months. With a bit of back and forth, was able to get the warranty prorated and transferred to the new set. Otherwise, the warranty is considered fulfilled once a new set comes into play. This part of the policy I do not agree with. Even so, I would still recommend it

Doing its job and I think the service is good and pls keep it up

If you get a chance to take advantage of this within the first 2yrs after purchase, then you'll be golden. Sadly most electronics seemed to be programmed to fail within 24hrs after any insurance, protection, warranty, etc. have expired lol

I purchased this for a little peace of mind. Because the oled tv is a little more expensive I didn't want to have to worry about any problems that might pop up.

Easy to use when needed to use the greek squad, you also just ask simples questions too

Get the 5 Year warranty because Best buy back's it up 100 percent any problems get a new one or a different one for the same price.....

My grandson mounted my TV on the wall. When the TV was delivered, I was shown how it operates. I'm very pleased.

Geek squad always has your back. I fortunately haven't had to use their services on my TV but know they will be there if i need them!

The warranties from the geek squad are always worth the money.

They have been available to me every time I have needed them!!

The guys were great!! I do have a question I forgot to ask. Can the solar remote be replaced with a battery remote? 2. Can I buy a solar remote that is bigger? Would appreciate if Matt or Jaime could answer those questions.

Is a very good product to protect my investments..

Very good I like it Fast delivery and good job!!!