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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30256 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 234 Showing 4,661-4,680 of 30,256 reviews
  • Rated 5 out of 5 stars

    Vivian had it up and in service in no time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vivian was a wonderful tech. She had my tv up and running in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad to be reassured if anything happens to my device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is a great comfort regarding both of these issues: We live quite a ways away and our summers are hot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve learned just buy the extra warranty, the way things are made nowadays but yet are double the price warrants the protection. I’ve been victim too many times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Self mounted, didn't call Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting was already in place. This is a replacement television and a birthday present for my grandson.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 75” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down, best purchase! This is our second tv in this style. We knew we wanted another bc the 1st one was so easy to function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sales professional!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lady that helped me purchase my TV took her time didn't rush or push me answered all my questions and went above and beyond anything I could have asked for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buy it, you'll like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    peace of mind on the things you spend a ton of money on, never be sorry you got it if it is a bigger ticket item, the support and expertise of the Geek Squad is fantastic, always helpful, even if I ask dumb questions, lol, they treat you with respect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed their services yet, but the warranty seems outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maximum Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 years is unbelievable. That means I will still have a warranty when I get out of prison.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blessing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not Live without it. Do not Live without it. Do not Live without it. It is wonderful when you need it. Never get the Geek Squad warranty on a cell phone if you have trouble they only do factory reset. Unless you break it. Everything else Geek Squad is the only way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t really review this because I just got it but it’s always good to know I at least have some type of protection for the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this service. It is a must have for peripherals that live around pets or kids. Best bang for your buck if you have headsets or mice dyeing every 18 months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new Samsung TV was easy to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother installed my Samsung TV with no problem. The instructions were to easy to follow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So we decided to get the 5yr warranty instead of 2yrs because there is only $20 difference. Salesperson was very helpful. Basically, best buy will cover for any repairs except if it is a physical problem. Just incase your television will not totally work.. You can get another tv same or close to what you bought or they will give you the money back (perhaps a store credit). I think it is a good idea.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A necessary add on when buying the Insignia tv brand. My orevious Insignia, which I loved, died after 4 years. And I did not have the extended warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV! At great Price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good deal on Best Buy. Wanted to get the 65 inch but we’re sold out . Very good TV with vivid color and budget friendly. Installed this for my kids bedroom. It has multiple gaming consoles hooked up to it. It’s a pleasure watching on this television so far. Wanted to get a Vizio but heard Vizio TVs we’re having problems and issues so instead decided to go with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good works great easy to hoop up and fits perfectly fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service not needed yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately we have not had to use the geek squad warranty on our new TV. The TV is up in northern Wisconsin so next summer will be when it gets the major use. Got the warrantee is I have had experience with receivers and not getting the warranty. Not so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used this protection, yet... I did use the same protection purchased on a similar LG TV. It was great. I'm not fond of TV shopping, and this fixed the TV in 1 home visit... the 1st time. TV works as usual now, and I don't have to spend $$s on a new one. It was worth the money.

    I would recommend this to a friend