Customer Ratings & Reviews

Excellent, faster and perfect work made in a click of time

Nice to have the service to prevent any issue and they help me a lot

My Geek Squad protection plans, of which I have several is a prime reason why I purchase all of my major and minor appliances from Best Buy. Whenever something goes wrong, which is not often, Geek Squad is there to take care of it. Outstanding!!!!!!!!!!!!!!!!!!!!!!

A necessary add on when buying the Insignia tv brand. My orevious Insignia, which I loved, died after 4 years. And I did not have the extended warranty.

Best chioce if you have kids in your home..they cover all major issues and breakage

I had an issue with my TV. Tje replacement parts were unavailable. My TV without was replaced without a deduction for depreciation and without hesitation.

We picked up the television and installed ourselves. Super easy, except for configuring the television remote with the cable remote volume.

Very professional service great job, no problems at all.

Protection is good for tv and customer service is awesome

The agents mounted new set to existing mount, set up and walked thru basic operations and functions. Saved a bunch of frustration using Geek Squad

I purchased the five year warranty on my expensive new flat green 60 inch which was highly recommended by the geek squad, and sales team

excellent service ! would recommend them..anytime..

The price was a deciding factor for me. Good product for price.

I've actually had to use this service before with a crappy Vizio TV i had in the past and if they can fix it they fix it if they can't fix it and the TV is crap they will let you exchange it no questions so if you protect your investment then you need this.

Agent came over help set up and answer all our questions. He was friendly, personable and patient. Great representative for Best Buy.

Worth having it, and you can get a pro-rated refund if you don’t need it anymore.

Great protection plan for the price! I would recommend!

Nice to know i have a warranty for 2 years. Last tv i had lasted a little over a year from a box store.

Geek squad are always very helpful when ive had a problem with trouble shooting something i dont understand. Thwy are very professional.

If you’re going to get something expensive buy the protection plan it’s worth it. You may never use it but then you never know what can happen. If lighting strikes and your tv is on and it blows something out you’ll know you’ll be covered.