Customer Ratings & Reviews

Thanks for standing behind your product best buy have good prices on there products

I feel confident knowing that I will always have a nice tv to watch. I've had replacement with them before. Simple and quick replacement. I even needed a remote and they dropped it off at my home.

Great price for warranty, best and affordable warranty cost

This television has been great for our families movie nights

An amazing service and I have used this particular service multiple times through my many years being a Best Buy customer. It is worth it every time I purchase a new item to always have that piece of mind knowing Best Buy is backing my purchase.

An amazing service and I have used this particular service multiple times through my many years being a Best Buy customer. It is worth it every time I purchase a new item to always have that piece of mind knowing Best Buy is backing my purchase.

Excellent picture and size. Works well for Play station also.

Best coverage money can buy!!!! They will not hesitate to completely take care of your issue.

When I called Geek Squad because I had trouble with the TV I purchased last year, they were able to assist me promptly with the warranty. They scheduled for a service visit and when they came and found that the TV was not going to be fixed, they had a new TV delivered

I always purchase protection because it's there just in case you need it!!! It's the kind of insurance you don't want to be without. It's reasonable and after 3 years or so you will be in a better position to get you another one.

Havent had to use it yet but have had a good experience with geek squad in the past.

I enjoy having the extra protection on my equipment for piece of mind

Great to have in case of any incident or emergency that occurs

One of the best tv ever. If it’s not Sony, I always go for lg. Got this on clearance and it is full of features. Way better than it’s competitor.

Great customer service easy to file claim. Urgent are very knowledgeable and helpful

I'm glad I have this! I'm not sure many people know of this or not but best buy warranties are one if not the only warranty that'll cover dead pixels AND burn in! I got an amazing deal on a 5-year plan and wouldn't have bought the TV without it!!!

Protection protection protection people please get the protection plans when buying these valuable items, it is very worth it

Very happy to have the peace of mind of a 5 year plan and if something goes wrong I know it'll be addressed correctly.

TV has stopped working again for a second time. Will not start again for no apparent reason now. The cable modem appears to be functioning normally, but the TV will not light up or produce any picture or sound. What am I to do to restore TV service? Your record will show this occurred before. We need a resolution soon. Thank you for your attention.

The agents did an outstanding job replacing the television under warranty with our replacement. They delivered it, set it up and explained its features and operation. Glad we had the warranty.