Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 25434 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 393 Showing 7,841-7,860 of 25,433 reviews
  • Rated 5 out of 5 stars

    Five year protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m OK with this warranty protection plan long as they do what they say they going to do I have no problem with it but we’ll see if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty oak!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty was taken care the day of purchase!!!……..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty worth it

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy all our appliances from Best Buy and always get the warranty and Geek Squad protection and have never been disappointed. They are helpful and easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assistant

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually had to have a tv replaced. Geek Squad made sure I knew it had to be removed from the wall to get replaced.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 3 out of 5 stars

    probably best to get warranty’s especially now

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picking up another x95j today as last 2 had problems, one had crack in screen and second had band down middle of screen, so picking another one up today, 2 year warranty is probably best to get although sam club and costo offer free 3 year warranty’s and 90 day return policy’s so i would like to see best buy’s policy’s on pair BUT only best buy will actually come to repair the tv in home, other stores ether ship it out for repair or replace entirely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service - Always Get The Help I Need

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are usually readily available and always stay with me as long as it takes to resolve my issue and don't make me feel like the dunce that I am! Worth the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad had always been reliable and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad provides excellent quality as always. Very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back Up Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a back up plan if anything should happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good feeling to know that my TV is protected!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing my new TV, I decided to go with the 5 year protection warranty. Just mades my feel better knowing that if something happens, I am protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boughtbthe orotection because TV was an open box and I liked the service they offer. They will go to your house to fix the item and replace if they can't fix. Haven't used it yet but that is what they say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Na

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very assuring to know I have protection in the future. I always want help to resolve issues and geek a Squad is excellent in assisting customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time we purchase a big ticket item we buy the five year protection plans and geek squad has repaired several of my tv’s do to power surges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues with my p series vizio and after 4 years this protection plan took care of giving me a brand new TV... Works as advertised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend additional coverage. Great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best. I have used them before so I had no issue purchasing this right away. Everyone should have geek squad on your team.................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2 Yr Protectection plan just Incase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I figured I better purchase the 2 Year Protection Plan for my New TV just Incase. I know I have had issues and problems with this type of Protection Plan Before on Different TV’s and items from Best Buy but I guess it really comes down to the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There friendly and try to help you the best they can

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the protection for the geek squad. Why not have that peace of mind when purchasing big ticket items for just a few dollars more. Its better than having to go out and replace it at full price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Walked me through to get my tv programmed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had any issues with any help with the tv! Really reliable

    I would recommend this to a friend