Customer Ratings & Reviews

Best buy offers the Best Protection plans, I feel very safe with my 5-Year Standard Geek Squad Protection offered by the Ann Arbor store.

The Television I bought,although brand new didnot have a remote or user booklet in the box. The Geek quad made a complete swap in four days.

[Employee of bestbuy] Nothing to say here. It’s pretty self explanatory with the protection for your device

TV picture is very clear. Easy to setup and works great.

I have used this service to correct both major and minor problems with my computer and have been impressed by the knowledgeable, courteous and patient service.

This was for my 65” Sony Tv and was worth it since mine came with issues, just a tad pricey because of the amount the tv was determines the price of the protection plan

They honor their commitment to fix all things under the plan

Good experience with them easy to deal with and smooth transaction, specially in my store

Very glad I purchased this as when my tv developed an unfixable problem it was replaced free of charge

Excellent customer service and knowledgeable of repair concern.

Great service always best buy always takes care of me

I have had Geek squad protection on all of my electronic purchases for over 20 years from Best Buy. It is great to know I am covered by their expertise.

GeekSquad protection is excellent. If you have any problems they will take care of the items you purchased under the plan.

haven't used it yet but seems like good value so went for it

Seems like a good plan if I ever need it so got it in case

I will always recommend Geek Squad for the ease and the comfort of knowing my products are covered.

5-year Geek Squad Protection. Great service and I’m thankful we have it. We don’t use it often, but it’s worth having when you need it the most.

We've found that with modern electronic devices and appliances of all kinds, anything can happen. That's why we purchase the protection

Best Buy will stay with you throughout the entire Plan. They will do whatever they can to make sure your product is working as good as the day you purchased it!!! I buy with every purchase I make with Best Buy!!!

Great protection makes you feel secure with your product. I have needed them with a product and they were quick to answer and check my item it was a great experience.