Customer Ratings & Reviews

Our 1 year old Insignia TV lost the picture. I was fortunate to have purchased the Geek Squad Protection. The technician came to the house, assessed the issue and ordered a part. He assured us that he would return the next week and install the new part. When he came back to install, the TV failed. He promptly said "You get a new TV". He gave us a voucher for a same/similar TV. We had to return the dead TV. We promptly went to the Best Buy store, turned in the dead TV with the components, and they directed us to the TV dept. We found the same TV, one year newer, and completed the transaction. When we brought it home and set it up, everything loaded up from the Amazon account, and we were able to enjoy the evening. We recommend the Geek Squad, they were very professional and very accommodating to our needs.

Greatest thing I decided to get, I wouldn’t trade it

Geek squad has been a company that's always delivered fantastic service and support not matter what the product.

Geek Squad Techs were efficient and polite. Helped me with any questions I had while they were replacing the TV on the wall would recommend this service highly

Good for all the things that might happen, replace or repair

5 week days to wait first tim then needed parts tell that after 3 days then another 5 days for a tv when the troubles is over for this tv i wont buy nothing from best buy maybe 30 miles away is too much for a store and geek squad leaves a lot to be desired i bougt the same tv thru amazon i should of kept it

great tv. looks amazing. and the sales rep was awesome and helped me out

I had to use Gerk squads protection. They made it very easy to replace the AC.

I love this Best Buy protection the best ever peace of mind

The warrant is a great to have you know you are well protected

Only place i buy my electronics.. just make sure to get the warranty

For a 2 year warranty on that TV it was $20. What a buy at the time where inflation is terrible and everyone is having A hard time.. I think Best Buy for keeping the warranty price down low and affordable, thank you. Guys,

For the price of $20 which is $10 a year. It’s well worth having a warranty

Added this to help my mom out. Super cool that tvs over 45 inches, they come to you. So you don’t have to lug around the tv

They back up the products they sell. I've had to put in a claim before and they replaced the item with no issues. Its a no brainer.

The Geek squad was very nice and made sure that I received another Television and I love the quality of my new TV

It is alexa comparible, i love that i can control my tv through ghe alexa app, the image is great for watching tv shows, movies and even plauing videogames. Yea youbwill get a much better image with a 120hz or higher tv, but you will also be paying 2-3 times more for a 57 inch tv. Im very happy with this purchase. I bought the warranty for like $30, i have complete peace of mind for the next 4-5 years if anything happens. Cant go wrong!

Worth it especially since appliances are but built to last anymore

It never hurts to go the extra mile to have some insurance in case something goes wrong. This purchase gave me peace of mind and the value was inexpensive as well.

Excellent value for 5 years of coverage. Best Buy has.all of my electronics needs at a great price.