Customer Ratings & Reviews

I have not had to use this time I bought the protection. It does however give me piece of mind. Another time I bought this protection and did have to use it and it was easy to have them take care of everything.

BETTER SAFE THAN SORRY... THIS IS A MUST! DON'T FORGET

Hopefully don't have to use but will be nice to have if I have any problems with my open box item.

I am pleased with the service and support that I received from Best Buy geek squad and their customer support service….

I got burned (pun intended) with my Sony A1E OLED with a couple burn ins in just owning it for 2 and a half years and didn’t have coverage. Upgraded to the LG GX OLED for my new XBOX Series X console and couldn’t be happier. I now have peace of mind knowing Geek Squad will protect from burn ins. I have used Geek Squad in the past for a product and the service is the best. No haggle or hassle. If you purchase a OLED tv I would highly recommend purchasing from Best Buy along with the geek squad protection. I purchased the 5 year plan. The cost was fair.

They helped me choose a product in my budget and size range

Great for peace of mind, doesn't cover physical damage, wish there was an option for damage coverage on tvs at Best Buy

Beautiful television picture. I am very happy I bought it.

Feels good knowing my things are protected if something happens.

The material is excellent. I highly recommend it and it looks very comfortable on the wall.

The extra protection through geek swap squad was reasonable for the time covered.

I like having a piece of mind should anything go wrong.

Better safe than sorry. Can't tell you how many times getting a warranty has saved me a ton of money.

I will always get a warranty on anything I buy from Best Buy

With my bad luck with electronics, I felt that I had no other choice but purchase a 5 year warranty.

Excellent combo with the TV, pictures are so vivid!!! Makes the game come alive!! Didn't even have to adjust pic or sound!! Amazing quality!! I recommend it to any gamer!! And geek squad keeps it safe too!!

I can hold my own but i alway get great service with my Geek Squad! Fast, reliable, replacement fast, walk you through trouble shooting. They are great!

I love geek squad. They answer all my questions and are very professional.i

Geek squad helped me get a new tv after the first on broke within a couple months, glad I paid extra for the insurance

Agents did great with assisting me with my television. Outstanding geek squad definitely the greatest team! The welcomed me!