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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 923 Showing 18,441-18,460 of 30,833 reviews
  • Rated 5 out of 5 stars

    worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought the 5 year protection for my tv, haven't had to use it yet but worth the investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is awesome. Just pick up a phone and call. They will assist you and if they can't they will find someone that can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth it! Had to have the main board replaced on our tv I dealt with 3 different techs they were all great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have the Geek Squad is a must. I have all my purchases covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice t.v. with great picture and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the extra money. Geek squad will do what ever it takes to replace or fix.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have joined geek squad in the past and was happy with past services down for me. Hopefully the next two years will be more of the same

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    again, the geek squad is all you need after your regular warranty expires

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad take care of whatever issues you need. All you have to do is call

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad take care of whatever issues you need. All you have to do is call

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love knowing my item is guaranteed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the extended warranties because if anything happens to my item i purchased, best buy will fix it for free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good idea to make a purchase without Geek Squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Issue resolved.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. I was able to talk with an agent that was very helpful in resolving my issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty on TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad to know that I have a two year protection on the Samsung TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always but the warranty package with Best Buy. They hold to their warranty word.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price. The service was fast and great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service at a great price! Definitely worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A no-brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously, I can't imagine why anyone would spend a lot of money on audio or video without Geeksquad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection on my bigger purchases, you never know if something will just start messing up or stop working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was able to make an easy return when my microphone broke. replaced without question.

    I would recommend this to a friend