Customer Ratings & Reviews

Good protection plan, easy to setup and overall a good plan.

The extended warranty gives me peace of mind. Hopefully I won’t have to use it.

So far so good but again you have to have patients with the geek squad, they will meet your need, but they take too long.

I love this protection, the squad is very knowledgeable, professional, respectful, helpful, and courteous.

A must have for your tv definitely a good piece of mind.

I had trouble with my last tv--thank goodness I had Geek Squad protections. They came out and fixed it at no cost. I was glad I did it!

Geek Squad is the best. So helpful transferring old computer data to new and explaining the new Windows system.

I have used the Geek Squad several times and they have come through for me, so they are nice to have as back-up.

I will always get on and love the store i will return back

The colors are vibrant and the picture is crisp and clear. And no.matter where I sit theres no distortion in picture quality or color. This set delivers tge deepest blacks I have ever seen. The price was great on this set and the installation was professional, quick and easy.

Great service, great tv for the price, picture quality is bright and clear

hope i never have to use this but samsung provides good quality products but you never know.

excelent service qickly and eficient y recomend to a friends

The Geek squad protection is a must have to have on your most expensive items.

Even though the Best Buy Total membership is very expensive, it is worth it. Because electronic mishaps are unpredictable, this membership makes it possible to resolve issues in a timely manner in-store and remotely.

I like getting the Geek Squad Protection because technology today can be intimidating. Having Geek Squad ready to help me solve any problems that come up when I have questions or issues. They are responsive and know right away how to fix the issue.

They helped me with my laptop. They knew what the issue was and explained to me how to troubleshoot problems.

It's essential to have this protection because you never know if a device will be good or not. It may come with a manufacturing defect that isn't usually noticed at first, but after a certain amount of use, a problem arises. That's what Geek squad protection is for. They help you and determine if the device needs to be replaced or repaired. Very good service. Thanks, Geek Squad!

Agents handled the situation with ease and communicated properly

The Geek Squad is the only way to go. So helpful you really need to purchase the protection. My last TV died at only one year old. I received full credit on my purchase price. Don't leave the store without it :)