Customer Ratings & Reviews

I have always had the geek squad protection and have had excellent service and experience with this service.

Easy to understand, good communication. Was given clear, concise answers to all questions

I have taken my 2 different laptops to get serviced and they always stood by their work if they couldn’t get it right the 1st time and had to bring it back they would fix it

Delivery only. Great people and service. Attentive yes sir

Tv works well! High quality and good picture! Good buy !

I had previously purchased the 3 year plan first and was surprised I could replace it for a 5 year plan with in one week. This plan is said to cover tv burn in. Hope for the best....

I love the geek squad they help me all the time with many different things

The Geeks are the best and good at solving problems and making suggestions.

We always purchase extended insurance with GeekSquad. They have always been very professional and helpful.

Love it. Im 69 and installed it myself. Love built in Roku

Best protection and customer service you can get! They will answer your questions and assist until your issues are resolved! We highly recommend! Please keep up the great work!

Geek Squad always comes through with excellent service in a timely and professional manner have always been happy with their service and is one of the reasons why we at Best Buy

The agents connected my TV and all my other electronics.

Good to know stuff will be protected for a while past the factory warranty.

No need to use them yet. Have used them in the past.

We always get the geek squad service When we buy tech/tv equipment from best buy. Service is 24/7. Usually service completed in one session. Agents usually very helpful and patient.

The agents that come in are always knowledgeable. This has been a great way for us to have so many things done - from hanging and setting up TVs to working on our laptops and desktops.

The kind lady asked me the right questions and was able to solve the issue with minimal time and even less aggravation. I always appreciate intelligence and attention when dealings as a customer.

the geek squad did such a job and explained in détail everything that i feel like a "GEEK"!!!

Always get the 5 year warranty with large purchases! Worst thing that can happen is you have peace of mind for 5 years. Best case, it fails after 4 years, and you get a brand new one!