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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30743 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 224 Showing 4,461-4,480 of 30,743 reviews
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Def good to have geek Squad Protection for my LG C2 42 inch tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad has done a great job to make sure I have a TV that work properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally I don't like protection or extended warranties plans. I figure if you buy good products if anything goes wrong it will happen doing the warranty period. But recently I had some bad experience and feel this is worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I feel so safe.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing better than the feeling of knowing if something goes wrong with it, it’s not only not my fault, but I don’t even have to worry about it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They cleaned up everything after they were done no fuss just hard work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a no brainer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy Geek Squad insurance for my technology. There has never been a moment when I had any difficulties either replacing or fixing my items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope i dont need them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dunno what to say here. I didnt even take it outta the box

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came in price checking a tv and after Dean helped me, i left with a 85” Sony! Good tv so far! Dean has excellent customer service & is very polite & professional!! I will look for Dean to help me if needed when i go back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playing it safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet! Hope I never have to but good to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for used products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth getting because I bought a used product and the coverage makes the price worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea with hig dollar electronics. I have purchased this with out electronics in the past and it has saved me a lot of stress when the factory warranty ran out. A very good investment got me a couple replacements in the past when the factory warranty expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty with a piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having extended warranty gives me a great piece of mind. Best Buy is one of the top customer service provider.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad gave great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store plan adds good coverage to the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues yet. Great tv. Responsive, good colors, easy to use, and it sounds great! Very happy with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They helped !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A. They didnt laugh at us when we needed their hlep because we couldnt open the remote to put the batteries in B. Professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I glad I purchased the additional coverage. It puts me at ease knowing if something goes wrong with the TV, I will be in good hands. I just purchase another TV and soundbar and wireless surround sound speakers today. I purchased coverage on all 3 items. NO worries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do not buy an expensive toy without this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Sharp 70 inches 3 years ago. The screen pixels started to go bad. I called Bestbuy and explained my observations. They sent out a tech to check it a day later. In two days they offered to give me another TV or comparable credit because my Sharp was no longer in stock. Am glad I spent the extra money for the additional 5 years warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust the squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it for my TV I just purchased, but I've used their Geek Squad warranty before and I can say it's excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good tv didn't put it together left the box didn't do anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan that you should seriously consider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy electronics that are more than 1000 dollars, you should have this protection. I have used it twice and it was easy to get a replacement both times. Figure after a year, the television you had will be outdated and if something happens, you will get something that is comparable.

    I would recommend this to a friend