Customer Ratings & Reviews

My original TV was purchased last year as an early birthday present wasnt even a full year old before it quit working so I turned to a store I trust qnd bought my vizio from best buy, I love the protection plan ot covers qlot of things like what happened to my old TV.

I got the 5 year standard greek squad protection plan for my smart tv for $59 which I feel was a good deal because I had another tv without the 5 year plan and the main frame on it went bad and I tried to put it in the shop and they wanted $300 to fix it . Where now paying $59 for the plan and they will fix anything so I think thats a no brainer.

Did not use geek squad for my tv install but have used them before for computer problems. Great service with very knowledgeable agents.

Haven't taken a warranty out in several years. Awesome to have just in case something goes wrong with new items.

I wanted to send it abroad. On Q&A section Westinghouse confirm that it can run on 220v (Picture attached). I pull the data sheet from Westinghouse website, and it says Power Source AC 100V-240V (Picture attached). On the TV itself it is mentioned 120v (Picture Attached). I called Westinghouse, and they conflict their own information on data sheet and Q&A that it cannot run on 220v. What is true Westinghouse?

Easy to use when needed to use the greek squad, you also just ask simples questions too

Great product excellent customer service in-store and online highly recommend bestbuy

Havent needed there service on my current items but in the past ive used them for repair. Will always recommend getting the warranty through geek squad.

Purchased a LG 4K smart tv from Best Buy and added the 5 year Geek Squad Protection to extend the manufacture warranty. Due to brown outs and other voltage irregularities, having this added protection provides peace of mind. A must add on at point of purchase from Best Buy.

Highly recommended you never know when you may need tos service and to have the piece of mind is worth it to us

Whenever we buy anything from Best Buy we always get the Geek Squad protection which has always been beneficial to us!! Lightening storms etc can damage tv's even if you have generators or power supplies! So for us the protection is well worth it especially with how expensive electronics can be!

It gives me much peace of mind that the TV I bought for my father has a fix or replace coverage for the next 5 years. The cost works out to a couple of drinks from Starbucks per year. VERY affordable coverage that can be redeemed at many stores. I live in a different county than my parents. TV problems, there's a store 5 minutes away from them!

The warranty is well worth it they honored my last extended warranty as promised. You never know when you will need it.

So that we always feel comfortable with a purchase from Best Buy, we always use the Geek Squad

The agent was so patient & helpful. Answered all my queries. Took so much time with me. I really felt like a valued customer.

Submitted a claim went through like a breeze glad it wasn’t a hassle thanks geeks!

While we haven't had to use the service, it's good to have the reassurance that our new TV is protected. The cost is worth the piece of mind

Haven’t needed the Geek Squad for this particular item as of yet because I’ve only had it for a month but in the past Geek Squad was worth it so I purchased it

Unknown, have not used yet this yet. We will see how it works in the future

Love it and it was a great buy sounds amazing! Recommend