Customer Ratings & Reviews

Nice to have and have used in past. Easy effortless exchange

Wish I had know Best Buy will come To You on TV’s over 40”. Still great service and replacements !

The warranties from the geek squad are always worth the money.

You can never go wrong getting the warranty! Definitely worth it!

They have been available to me every time I have needed them!!

The agents helped out a lot took care of all the needs, I didn’t score 5 stars it took a while to get eveything done

The Geek Squad has been there every time I have had problems with my computer. Never a hassle about how it happened or who did what. Only once I had to bring my computer in to the store for them to repair it because I had really screwed it up. Otherwise they can usually repair it over the phone for me. Three cheers for the Geek Squad.

The purchase of insurance for my new television was easy. Received an email right away. Happy with what the insurance offer. Originally when I purchased my television and went to curbside pickup, received email saying that I still have time to purchase. Love it.

At first I was thinking I would self-insure myself with my very expensive 75 inch Sony TV. But after reading some reviews about how costly this model is to repair I decided to opt for the five year protection plan for a piece of mine. It was very expensive however, even considering I Purchased total tech.

Haven’t needed it yet but if I do I got another three-four years left in my warranty!

Great for TVs and gadgets that are unpredictable and have technical issues. Thank You Best Buy by giving us the Best in our Buy.

It’s always nice to have that extra peace of mind for any of life’s unecpected moments. 5 years is definitely worth the extra cost.

Haven't used it yet but the piece of mind that its there is good

Excellent costumer service and outstanding troubleshooting skills for all your needs!!

Trust me you will not go wrong with the geek squad protection plan I can honestly say they've honored everything I've sent their way with the protection plan. It doesn't get much better than that hard to find good companies like that nowadays.

They came in and mounted my TV and did a real professionally asked me where I wanted it made sure the size and indications was all correct

They are really attentive and the support they give is very clear.

Love the tv and it seats good on the mount, shows clear

Replaced my laptop when i cracked at the hindge with no problems

Excellent Service. Told me everything I needed to know