Customer Ratings & Reviews

My TV got burn in around 3 years in, and after 4 years, started flickering. I returned it to best buy and got a replacement TV with equivalent specifications and value.

Always get this if you can, definitely worth the extra money

The replacement plans with Best Buy are great. If anything happens you just bring the item back and get a gift card to repurchase or you can purchase something else.

It is a wonderful product to have and I’m glad I purchased it.

While I have not needed to use these services for the product I just bought, I have had to use the Geek Squad services before. They have always taken care of my needs and I will not have a major purchase without it. Geek Squad protection is one of the main reasons I purchase all of my electronic devices at Best Buy.

[Employee of bestbuy] Amazing people. Great service. They fixed my 2 year old laptop in a day.

Had to use this for the laptop we purchased. Good investment as the laptop itself was on the cheaper end and I was worried about reliability. Replaced the screen and speakers 20 months into the plan. Actually got an updated motherboard out of the repair as well.

Geek squad service has been very helpful and and they know their stuff. I recommend their services.

The Geek Squad Protection plan helped me the end of May when there was a lightning strike near my home. Having it allowed for a technician to come out for a service call that I was able to take advantage of.

They combined the insurance and installation as one package, so it is stressfree without worrying if we can install the TV correctly especially it is 65". And it combined with an insurance replacement plan for 5 years, so if they did the installation incorrectly, and the TV dropped or cracked, then they will have to replace it.

I feel so very secure knowing that I have this extra protection . I bought this item at an open box purchase and was feeling a little skeptical about It since it was open box but it looks brand-new and with the extra protection that was offered along with it I am not worried about anything going wrong because if it does I'm protected.

Laborious process to get anything done. Takes a LONG time to have anyone come fix or check items.

First time I've purchased the extra protection plan. After speaking with the sales associate I agreed it was a good idea and had value.

The best surround sound hands down. You will not regret it, looking into purchasing one for bedroom.

Worth it, no matter what product you purchase. Best buy is the only one who covers burn-in.

I was unsure about if Geek Squad coverage was worth it but i've been very pleased.

Best protection plan in the business. I got very tired of dealing with all the terrible plans out there, and now only purchase best buy when possible so that I don't have to deal with lesser protection plans.

Still haven’t had a chance to use it for my recent purchase but geek squad is always reliable and useful in a time of troubleshooting your home electronics

I have used the Geek Squad to install my new dish washer and work on our computers numerous time. the services are always, fast and efficient, and I will always use them to make things work in my household.

No review nothing to say pleasure dont as me ha my use the stevice