Customer Ratings & Reviews

Never EVER disappointed. I buy Geek Squad with anything that is an electronic - anytime I have had a problem - they are fast, efficient and worth it! Coverage is transferable too - handy! A total peace of mind...

My tv was mounted and installed by two of the most intelligent agents they could have sent my way. I felt very comfortable having them to work in my home. The patient they had explaining the ups and downs of have to maneuver through the channels was a plus.

Thanks for standing behind your product best buy have good prices on there products

The Geek Squad are attentive and they know what they are doing. I always go to them when I have any trouble with my electronics.

Took out the 2 year protection because of past mistakes I did not purchase it and it resulted in the need to buy another 75" tv.

Best buy warranty are cost effective and straight forward. When purchasing an OLED tv, the warranty cover screen burn, which I consider essential coverage for an OLED tv

Best Buy's customer service has always been tops when I've ever had issues with any products purchased with the available extra warranties, plus the manufacturers warranty. It's Best to Buy the extra protection, from Best Buy!!

I haven’t had to use it yet but it gives me piece of mind just in case something happens to my television set after the manufacturer warranty expires. The nice thing about Best Buy protection plans is that Best Buy will come to your house to fix.

Excellent TV. Best Buy always has the best prices and services.

Hands down, best purchase! This is our second tv in this style. We knew we wanted another bc the 1st one was so easy to function.

Highly recommend the Geek Squad warranty. Manufacture warranties don't last long and you gotta ship them out. Totally regretted not getting it for my monitor, but got it for most other items. Have used it and they make it easy for a Repair/Replacement

Bought five year for our expensive oled tv that was purchased on holiday sale. Used it to have techs virtually help me with some picture setting issues. Used some of the TV savings to get five year so don’t have to worry if need support.

I haven't had time to use it yet but talking to my sister and my brother I heard that this plan really helps protect your item and it keeps it from anything from having to a long as you got this warranty it really goes above and beyond his name and what it can do

I buy pretty much all of my electronics at Best Buy just to make sure I have geek squad protection. Easy help or replacement of items.

I can’t really review this because I just got it but it’s always good to know I at least have some type of protection for the tv.

They are always amazing and knowledgable each and evey time I have had to call or have them fix something.

We are so glad we bought this for out TV Called and they came out ordered the part came back installed. Still had a problem We were able to purchase another tv and put the cost of the old unit toward it. Great job Best Buy

Haven’t needed to use this and hopefully won’t. But I wished I had it on my last television that went out after a year and a half. Could have saved hundreds of dollars.

haven't used them yet. What more can I say. I will let you know when I have to use them. I hope I never need them

Simply put... I appreciate the way getting me a new workable television was handled, and I further appreciate the young lady who went above and beyond (I feel) to set my mind at ease. Kudos!!!