Customer Ratings & Reviews

Previously I was against extended warranties however I had an issue with another TV I purchased several years ago and of course it happened 2 months after the manufacture warranty was not valid. It wont up costing me over $250 to repair and I had to wait a month. Geek Squad protection is worth it bc you never know when you might need it!!!!!

User friendly, good value friendly staff with great results. We have had this service for several years. When our in house tech guru ( teenager ) cannot get it done, the GS does it all. SUPER VALUE. Did I mention SUPERVALUE?

The geek squad is always there to answer any questions i may have and are very helpful with fixing issues.

The geek squad is always there to answer any questions i may have and are very helpful with fixing issues.

it is an awesome TV. Easy to use. Perfect for our living room

I love the new tv i got .You cant go wrong with any of the SONY Bravia They will last at least 20yrs..

Havent had to use it yet but have had a good experience with geek squad in the past.

Geek Squad has always come through for me in the past, it just made sense to go with the protection plan on this purchase as well!

I love Geek Squad! Always a fantastic deal for the cost. They are always so nice and helpful. A must buy for me when I purchase new equipment.

Great customer service easy to file claim. Urgent are very knowledgeable and helpful

I haven’t had to use my product protection yet, but I’m sure it will come in handy if I need it !

First TV I purchased didn't work. Geek squad checked it real quick to verify the problem. Was quickly replaced by the technician.

Everything i buy gets a Geek Squad protection plan. I bought the plan with my 32 inch tv. For the small amount of money I feel I am covered. I have used their coverage before on TVs....these digital tvs are not built like the televisions of yesteryear. I have used them several times on other items and have never been disappointed.

Heavier than larger tvs,I purchased the 48 and was blown away by how much it weighed?But the picture and performance and quality make up for that easily.

Best Buy's Geek Squad Protection is the best value in the industry. I make sure I purchase their warranty on any product I purchase. The service is quick, reliable and well worth the money. You will be sorry if you don't take advantage of this great offer.

Any time that I go to buy on Best Buy is one of the main reasons that make go there and buy the products, because if any time I had any problem with any of the items that I bought there, the service was just incredible!. Even in some case the change my camera for a new one!.

Fortunately we didn’t have the need to use this but it is always good to have the protection because 9 times out of 10 when you don’t have any protection is when the issues happens.

Best coverage money can buy!!!! They will not hesitate to completely take care of your issue.

I bought my Samsung TV in store. Customer sevice was very helpful with my purchase. I am very happy with my new TV.

Hope i don't need the protection. I wonder if they give you extra time if you have to wait a month for something that was in stock.