Customer Ratings & Reviews

Great Protection and worth it. I bought 2 Sony TV's in 2018 and wish I had gotten the extended warranty on both TV's instead of just the one TV...

An amazing service and I have used this particular service multiple times through my many years being a Best Buy customer. It is worth it every time I purchase a new item to always have that piece of mind knowing Best Buy is backing my purchase.

An amazing service and I have used this particular service multiple times through my many years being a Best Buy customer. It is worth it every time I purchase a new item to always have that piece of mind knowing Best Buy is backing my purchase.

Provides good service. Definitely helped me out when I was confused about my TV.

Tech came to look at my tv, could not replicate the issue but I had pictures and showed it to him And he took care of everything

I was happy to see that my "open box" item (which was a Samsung 40" LED tcv) was eligible for best buy protection and was decently priced as well. So now I have that added level of comfort in knowing that if anything goes wrong with my TV Best Buy will fix or replace it... its always worth it especially when purchasing an open box item

Considering the probability of damage to a consumer device in a 5 year period, I believe this to be a great value. I would definitely recommend!

knowing that I have a warranty on my TV gives me a lot of ease and no worries on my back I'm very grateful for the insurance

Well worth the extra protection. My TV went out after 3 years and 5 days; I thought I only had a 3-year service contract but found out I had a 5-year. Replaced and reinstalled a new TV without any hassle.

The team at Best Buy in Virginia Beach are simply the best ... courteous, professional, knowledgeable and caring. Who could ask for more?

With the geek squad I don't have to worry about my purchase for 5 years!

Got this 55” tv on deal of the day and I gotta say it has a way nicer picture than my previous 65” tv. Sony Oled has never disappointed me. Can’t wait to get my hands on a much bigger one.

I would not buy any electronics without the Geed Squad service protection. It has been proven to be a great value for years!

i have had geek squad insurance for other smaller items, i just hope that (IF) i have to use it on my OLED that its worth the $$ spent on this insurance, I have been assured that its worth it. we see, well I hope not right?

I purchased a 5-year protection for my Samsung TV set and I know that if something goes wrong, it will be easy for me to contact Geek Squad for whatever problem I have with my TV set. Will renew again before expiration date.

Great affordable TV, its very sleek, works great and its pretty big. Overall happy with the purchase, also it was extremely easy to install.

The coverage provided by this service gives a peace of mind that is unparalleled, and for a length of time that I’ve never seen with any other store warranty and certainly not at this extremely affordable price point.

Geek Squad is a must for big purchases at Best Buy. They are very knowledgeable and I love that I can go to the store and resolve everything at once. Whether they need to fix something or get a replacement. It’s a must have product.

Excellent. I have purchased it many times. Used it on a smartwatch and tv. Both times super easy. No questions asked store credit. Gotta love Best Buy. Always top notch customer service.

Love being the open box items which saves me money. Therefore I use some of that savings to purchase the extended warrantees. Never had to use one yet, But as long as I do not have to spend my own money, I believe it is well worth it.