Customer Ratings & Reviews

I found it more than helpful to always buy a protection plan. After much consideration, it was very welcomed to have just in case. Best Buy is very helpful when it comes to protection plans. I have purchased them in the past and found that it came in handy. You can't go wrong here depending on your purchase.

Purchased along with my daughter's new desktop. Though I haven't used them particularly for this product, I've used them in past times. Geek Squad associates are always pleasant and efficient. They always come through when you need them.

Got the extra protectection just in case.Just recvd so havent had to use but i had on other purchase and was good to have

Don’t buy the product if you don’t buy the protection. They do a great job helping with anything you need

Agents who installed T.V did awesome and would recommend highly, I will say the program used to give equal trade value need to be more accurate on EQUAL service not DOWN GRADE to save money on a product you used INSURANCE CLAIMS on.

I have not used the Geek Squad yet but if I have any issues I would definitely use them.

You protect your junk why not your TV? I was told by a repair man with15yrs in the trade Samsung puts weak transistors in their boards so I was glad to have purchased the extended warranty, you should too unless you've got enough disposable income or an advancing technology addiction to buy a new one every 2 years.

Agent was very attractive to my needs and everything was handled in a prompt and professional manner.

Bought a Vizio M class two years ago and the TV went out. Terrible process dealing with the appointment could not understand the person on other line. Great local technician made up for the appointment.

TV has some wobbly frames that needed to be repaired. But other than that it's perfect

Geek Squad protection plan is great. Any questions about a device purchased at Best Buy they are always ready to answer. If a device needs to be replaced, with this protection is no problem. A piece of mind to have this protection.

The Geek Squad are some of the most professional individuals I have ever worked with. Jeremiah and Dakota in Joplin are friendly, professional, and highly knowledgeable. It was a pleasure meeting them and watching them work. They are awesome!

Love the geek squad professional and knowledgeable

Great! Inwish there was accudental protection! And the orice was not as bad too for a 1k tv

Can't go wrong. The protection program is a must for anybody spending more than $200. I use geek squad protection once in the 10 years I have shopped at Best Buy and it has paid for itself even for that length of time. The two-year geek squad protection plan, in my opinion is a smart move, even "a must". TY. GmanC

Excelent service. Employees trained for the deferents TVs.

I but the protection on larger itiems and glad we did. Our $2,200 Sharp TV and a problem and they refunded the entire purchase price 2 years into the contract and we were able to purchase a newer, better TV. There was no hassle involved. Good to have with major electronic or appliance purchases, worth the extra cost.

The Geeks are Great. Cleaned up the little mess. Made sure I knew how to......... Completely dazzled by their service

The tv has a great picture. It was easy to set up. It is still working very well. Sturdy construction.

Hoping the warranty covers anything that happens to my tv