Customer Ratings & Reviews

Purchased Geek Squad for an electronic item that I purchased. I have used them in the past, and they were very professional, and very knowledgeable of the item that needed attention. I recommend with any electronic purchase.

The Geek Squad service was very professional and very good at explaining how everything works outstanding job

I don't buy Geek Squad protection, but I guess if you did then it would be ok

Highly recommended, love knowing I don't have to worry about expensive repairs. Take it back, get a new one!

I actually upgraded my Geek Squad PP to 5 years prior to delivery

Great product. To have that piece of mind is the most important thing. I know they will take care if anything happens.

They didnt bother questioning the problem, they just exchanged my tv based on my word. It took more than a month but it was sorted out, thankyou!

very good service at the moment and they clarify all your doubts with the team, thank you

Geek squad has helped fix an issue with the buttons on my tv I'm happy i bought the 2 year warranty for my device.

I love having the piece of mind that well qualified techs are there to help me if I have an issue.

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It gives me a peace of mind to know I have protection for my electronics. They are pretty easy to work with too

A little expensive for a service that may not even be used, but better than having to replace the TV on my own for if it's defective.

The guys took my tv and sent it for repair since it had a protection plan. Unfortunately my tv was repairable and was given the oportunity to get another. I decided to upgrade with the help of a team member. Thanks Best Buy for coming through.

Great tv good picture really pleased will definitely be back great place to buy from

If you buy any electronics, it is a must that you purchase the Geek Squad plans. In the event something goes wrong, you can count in Geek Squad to either repair or replace your item. This saves you a lot of money in the long run.

Geek is totally worth the price. Definitely has helped me in the past and I will continue to buy it again

After finding a great deal on a new 3D TV, I wanted to make sure it would be in working condition for w long time. The terms of this protection were pretty favorable but with a steep pricey tag. Nevertheless we went ahead and purchased it. Looking forward to using our TV with no worries for the next 5 yrs!

Love geek squad. I had a ? About my TV and they were able to assist me

Always, always buy the warranty! Best Buy honors their warranty better than anyone we have ever done business with. It’s worth every penny!