Customer Ratings & Reviews

I would recommend getting the geek squad warranty if you’re purchasing a computer for your son or daughter basically covers a new one if something happens to it if anything is spelled on it . it’s dropped or ran over by the car Lol

Great piece of mind for a larger item. I trust best buy's service as much as any other big-box store

Simply the best service from online reps to in store resps. They are here to help and they have done so many times.

The Geek Squad at Best Buy in Montebello are the great. Fast delivery, friendly service and very knowledgeable.

If they cover like the last warranty plan, I'll be happy (if I need it)

Glad to have protection on my tv. Haven’t had to use it yet and hope I don’t have to.

We have been using Geek Squad for all our electronics for more than 7 years. The price has been reasonable and the service has been reliable year after year.

10/10 always get geeksquad! Love the protection and ease of mind not to mention every geek squad woman / man I've worked with had incredible customer service and tried to always handle any issue I had!

The employees answered all my questions and made sure I was taken care of.

Have always shopped at Bestbuy because of geek squad.Great service and staff .Haventbdisappointed us yet at least not at University Bestbuy in Florida.I’m confident all others won’t disappoint either. Hopefully new yearly service is just as well as monthly per item service.

Feeling very confident about geek squad service. That’s why I took the extra coverage.

They were able to diagnose the problem on the phone and able to come out to fix the problem in 2 days.

The agents were great! The know a lot about how to mount your tv with no problems.

got this for my girlfriend for christmas and she loved it. good for the price. wish that small tvs came with higher picture quality but it’s good nonetheless

We've always gotten the protection plan and more often than not we've used it within the 5 year time line. Great service, love the Geek Squad!

Geek squad protection is great. I like how easy they make it if you have use the protection. It is no nonsense and would recommend the plans for your purchases. Especially game controllers and headphones :)

Geek squad protection is great. I like how easy they make it if you have use the protection. It is no nonsense and would recommend the plans for your purchases. Especially game controllers and headphones :)

Haven’t had to use for the tv however anytime in the passed I have had to use geek square they have been very helpful!!

They are really friendly and helpful, love their costumer services

Trust me it’s worth getting this covered. When my other Samsung tv needed to be replaced, they came to my house and took care of everything.