Customer Ratings & Reviews

Bought the 5 year warranty when I purchased my 40" UHD TV. For some reason, there developed a problem with the TV. I took it to the Geek squad, and they shipped it to Atlanta for repairs. One week later, it was returned, working flawlessly! Best insurance I could have bought!

Offers a great peace of mind. The cost far outweighs the cost of replacing a tv that needs replacement.

Have never had to use this other than once and it was prompt and effective service. Geek Squad technician knowledge levels are actually pretty good and my theory is to buy a model level down and pay for the extended warranty through this service

Best Buy of Paramus is the best around, good customer service 5 stars

Excellent peace of mind for all the devices and electronics that you buy.

Haven't had to use it yet but love the fact that If anything goes wrong they will come to me not the other way around

Terrific and easy to set up...added a roku and we are in business...works great with xbox as well

Got the plan and used it on a computer that got damaged by water spill by my kid. They allow you to replace it or get money back.

Got the warranty in case it breaks haven’t had to use it yet

Love geek squad warranties.Anytime I have a issue with a product I'm able to return it to the store and the customer service rep returns the items for me.

This is the best investment for a modern TV. They don't last and this has you covered

Good tv to watch the streaming channels and hook up too

I had a TV that went out and I needed to get it replaced. I called geek squad and they came out and replaced my TV for me so I do recommend getting a protection plan.

It's painful to pay so much for a warranty. But it's necessary to sleep better at night. If something goes wrong with my TV I'd much rather call best buy and say fix my TV then find some local moron to make things worse.

After your failed phone evaluation, The visit from technician was able to address my broken TV in two days after a wasted two weeks of phone service!

[Employee of bestbuy] Great service will take of you ……………………………………………..

Overall a great deal. if it breaks within the time they will fix it. so glad i got this it has saved me so much trouble

really glad that I have this protection and it is linked to my account so it will be easy to look up and use when and or if needed. It is well worth it for piece of mind and 5 years is a really great amount of coverage time!

If this service is offered for a purchase you're making, please consider taking advantage of it. Honestly, it makes things easier if something happens to your product. Worth the few bucks to avoid the hassle or cost of replacement.

Geek Squad is always good. Never have an issue returning/ fixing any of the products I've purchased.