Customer Ratings & Reviews

Prompt service. This save me hundreds in repair cost as the tv broke twice in two years . Second time they replaced it

Great TV after almost 2 yrs of heavy usage! Also, the sales guy was very helpful and knowledgeable!!

65 inch tv that had a problem and it was replaced and delivered . No questions asked excellent service

Inlove with the tv has very high details and beautiful colors and works well with my ps5 and very awesome with movies

Got this as open box for a hundreds bucks could not pass it up very pleased with the sound.

Love the coverage on my computer so glad I don’t have to worry about it if it breaks

The team came as planned removed old stove had new one up and going in less than 30 minutes great service and experience.

The support team is so quick and caring and follow up to make sure everything is good and the problems resolved.

Have not had to use it yet but looking forward to using it when I have to

They won’t replace your tv for accidental damage even though it says it covers accidental damage while moving it. Hit the screen on a banister going up the steps and they told me they wont replace it.

I have used the Warranty on other products at Best Buy. It is well worth it. Awesome coverage. But i have not had to use the Geek squad on my new Samsung yet. But i have used in the past.

Having the Geek Squad Protection has been very helpful. It's now been upgraded to "Total Tech Support", but is worth having the benefits of this 'Insurance Policy'.

Having a 5 Year Protection plan on your TV is totally worth it! Going through a manufacture's warranty procedure is not worth the hassle and time... so get Geek Squad and save yourself some headache!

Love the extended warranty on big electronics. Have used it before and is awesome.

I'm hoping I don't have to use this GSP but if I do it's in place. I had a protection plan before for a Samsung Plasma and it came in handy.

Recommend getting the insurance for the TV even though it’s a five-year plan you never know what could happen in those five years specially when one has little kids like to throw things around the house.

I bought the protection plan for my tv had a issue geek squad took care of it but took almost a month i still recomend getting the protection plan for any new tv if your tv has any defects they fix it even if takes awhile they take care of it

This Purchase is the Best Investment yet great service they'll send someone out if we need them to, hook everything up correctly or mount TVs and make sure everything is working smoothly before they leave.

Love geek squad. Always buy their protection services.

I love geek squad but for some reason I have been having trouble with this computer using GS I have been using geek squad for 6 years now and I really like it but sometimes it has some glitches