Customer Ratings & Reviews

I always purchase Geek Squad service when purchasing computers, TVs or appliances. The Geek Squad is very responsive when I call them. I like the ease of making appointments and their in-home services.

Amazing Product and Value. Unexpected need to replace our Bedroom TV. So glad we chose this TV!

Although I haven’t had to use it I rest easier knowing that when the time comes I am going to be well taken care of!

If you buy a TV from BB and want it installed properly get the Geek Squad to do it. The two young men sent out to my apartment to install my TV for me was the bum diggity! They knew what they were doing and did it quite well. Way to go Geek Squad!!!

Geek Squad is very knowledgeable and fixed an issue I was having with my laptop. They had it finished before I left the store and it was cheaper than I thought it was going to be. Awesome crew!

The staff were very friendly and very knowledgeable and werent pushy for sales.

this warranty is great my sister purchased one with her new tv and almost 3 years later the tv went out by a storm and they gave her instore credit for the full price to replace her tv. wonderful company

Having the Geek Squad protection service gives me peace of mind that my product will be fixed if service is needed. I had to use the service once, and I was very happy to have it.

Good offer got this as pack with TCL tv, it was very good.

Bought a protection plan and so far great customer service

I bought a trash TCL that died 1 day out of warranty, this insurance covered a new Vizio that also ended up being a wild ride but that was mostly due to freight deliveries.

When we purchased our Sony, we bought this, too. The installers were professional, setting up our TV in a quick manner. Their instructions for navigating through it were complete as of today.

Love how we are protected in case something happens to our purchase.

I have a toddler that is way to curious for her own good. This was needed.

So far excellent ! Need a new remote wondering how fast I will get it

I bought this TV yesterday. Unable to mount the stands to the TV either the screws were to long are the mounting holes are to short.

Well with how things are made not to last these days it’s almost foolish not to purchase the warranty! Of coarse I look at cost vs replacement and typically it’s beneficial to buy the warranty for peace of mind!

It’s been ok. They deff are helpful. I had a replacement remote ordered but it was the wrong remote. Hopefully they will fix this soon

The 5 year warranty was a great price for my OLED tv, and having used Geek Squad Warranty in the past, I know that i will have no issues using it should the need arise.

Great protection with BestBuy you can always be sure they will fix it or replace it