Customer Ratings & Reviews

I don't need to use yet in this case im very happy

I bought the 5 year protection plan for my tv through geek squad

They came in and mounted my tv to the wall. They did a great job

I would highly recommend getting the geek squad to install any electronic purchase.

Attend to be accident pronto I’m happy I went ahead and got this

GOT TWO YEAR EXTENDED WARRANTY WITH MY TCL 85' MINI LED TV.

Works great. No buttons on tv, but remote battery life is shown on the tv screen every time you turn it on.

Reliable sources are very helpful with any equipment you get

Must need if you have nephews that break stuff. I would recommend it to do so

Well worth the cost, hope I never have to use the Geek squad.

The warranty is very competitively priced within the marketplace. They even come to my home to fix anything since the TV is over 55".

Great warranty for all your devices including personnel knowledge and friendliness.

Knowing your product is protected for 5 years gives you a peace of mind. Geek Squad service is pretty reliable.

Yet to call agents for an issue. The agents who delivered the appliance were professional and knowledgeable though. Glad I got the protection plan for peace of mind.

Always get protection on televisions! You never know what could go wrong to it. Yeah, they do come with manufacturer warranty but the Best Buy protection goes above and beyond.. if you want to be covered get the plan!

The Geel Squad was helpful with helping me get my tv up and running

A purchased a 5 year warranty for my 50 inch Vizio TV. The TV started to malfunction after 2 years when on occasion it would not turn on. The TV was sent to Geek Squad service center for repair which could not duplicate the problem so they just replaced the motherboard. Then it happen again so this time they came to the house and ordered a new power supply after just looking at the TV, didn't even open the back. After the part was delivered they came back, put it in and it didn't work so they said we will replace the TV. I called the number given and was told that I would get back the purchase price of the TV plus the tax on a best buy gift card. The remainder of the warranty, 2 1/2 years, was then void and could not transferred to my new TV. That shouldn't happen but still worth the price when they can't fix it.

As per the customer representative this ain't a bad deal and hope that all that is included will pay off at the end of I need to use geek squad.

I thankfully haven't needed to use this service yet, but the peace of mind is worth a lot more than the price.

Just got it so havent used it yet. But having extra protection after the dud vizios i had in the past it definitely is worth it.