Customer Ratings & Reviews

The remote ability to fix my TV and the in house installation as well as previous visits in store with computer ended up with all fixes with courteous, professional and timely service.

Always feel confident spending the money for product assurance

Love the tv and as always great service! Its why I keep coming back to best buy

Geek squad has been so helpful for my husband and I. We both are not techie, and the help of the Geek squad has been wonderful. Highly recommend.

Geek Squad is worth the piece of mind in case anything were to go wrong. Especially good if you’re not tech savvy. Highly recommended.

This is the best protection plan out there. It not only covers the Xbox series X but the controller as well and that's why I stuck with Best Buy.

Nobody connected my tv. But they had very good customer service.

Only typing here to get Best Buy points. Hopefully I never have to use this but feel better knowing purchase is protected

The agents made it so easy. Took my computer in for repair and was in and out in 5 minutes. Love my geeks!

I purchased a Sony 65" television at a great price and purchased the added protection plan for piece of mind in case there were any issues beyond the manufacturers warranty. This covers things like burn in issues.

I replaced another TV with this one when Geek Squad determined they would not be able to fix the other one economically. I highly recommend covering all of your available purchases with Geek Squad Protection!

So far I have not had to use the service however I did contact them with some questions about my television and they were very helpful to troubleshoot and answer any questions I had.

I bought a 5 year protection plan for my tv and the price was affordable. Now I don’t have to worry about buying a new tv or replacing it every thanksgiving.

We bought this to protect our new Tv but returned the tv in the first 14 days.

Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.

Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.

Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.

I would never buy a product without it! It has saved me several times with products I purchased. Especially my FIT Bit. I never have a problem with getting items replaced. Well worth the investment.

Great team support for a nice price. Just a phone call away.

But if I do, I am glad I got it to protect my investment. I wish I had bought on the LG set that went bad after 2 years. Went back to Samsung with the extended warrenty - can sleep good now.