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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30816 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 555 Showing 11,081-11,100 of 30,816 reviews
  • Rated 3 out of 5 stars

    Terrible service. Got the runaround

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed with the service that I paid for on my washer and dryer. I called several times letting them know that the steam kit hadn't been placed on my dryer. Instead of just sending out a tech, I had to argue for days to get refunded. Mind you I had a zero balance and purchased several large items with extra warranties, I'll never make that mistake again. They don't want to honor the extra warranties.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Crossing my fingers that I will never have to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I don't have to use it but decided to warranty my tv since my last one purchased else where went out 14 months after purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t have to use it but I’m glad I bought it. Never know what can go wrong when it comes to electronic devices. I know Geek Squad protection would take care of me if I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - not so Geeky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the Geek squad protection plan is just like it sounds... peace of mind if anything goes wrong, they are on it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that they offer this service for such a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it but happy to have it if I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been able to help me with all my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy they are the best ever I am so happy with my ours hase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. Quick and easy service and handled it without question.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good and courteous service. easy to access without any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i will always purchase geek squad for major purchases! This was for the tv we bought when we first moved into our home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a tv somewhere else without a Warranty and after the year went by it started to mess up, now I get it all the time. Bestbuy makes it easier to get a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can transfer warranty if I sell my product that’s great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always comes thru. Couldn't fix my tv set while I waited so they said to go find a new one. Very simple process and very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WARRANTY SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS KEEPS MY NEW SONY TV RUNNING WITH HAVEING TO GET KILLED BY REPAIR BILLS. HOPE I DONT HAVE TO USE IT BUT IF I DO ITS THERE FOR ME!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra security coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the kind of extra coverage that gives peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always get geek squad for my products. has been a life saver at times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy Geek Squad Protection !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy anything without Geek Squad Protection ! They are really good. Fast, friendly and well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oiled tv protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for a great price Love they’ve now don’t have to Worry about anything. Best Buy always stands behind The product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service in my home is great. Installed TV. Installed new laptop, all FREE.

    I would recommend this to a friend