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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30738 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 30,738 reviews
  • Rated 5 out of 5 stars

    Samsung OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and tv for the price. Really impressed and enjoying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad protection is a must have to have on your most expensive items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never hurts to have if something goes wrong and the chat is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lack of comunication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live near the Best Buy in Aventura area. Note: for the most part I do all of my electronics purchase from the aventura store. I happened to be near the Best Buy in Hialeah so we stopped by and purchase a Sony tv from them Along with a extended warranty one year to the date it broke, I then call the geeks They came out six or seven times they were unavailable to fix the problem. So the geek called the aventura store since it’s only a few minutes away to see if they would help on the exchange and aventura Best Buy declined to do anything about this issue. Then they called the Hialeah store and spoke to the manager Hector and he accept to take the tv back with no Additional charge to me. All of this has taken 5 months to be resolved, I believe that I purchase the tv at Best Buy and the Best Buy at aventura Should have looked at it more clearly. Best Buy in Aventura lost a customer and Best Buy in Hialeah has gain one&

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed them but they have been there for any questions i have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't buy an extended warranty anywhere else. This one is actually worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I had the extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I bought the extended warranty for the Samsung 50in series 8 tv. The warranty I got was for 5yrs. The TV worked great for the past 4 years then the screen didn't show anymore. I called customer service and they replaced it with bigger TV for the same price I paid for the smaller TV of the same brand. Great coverage. Thanks BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great add on with purchase when we order our tv for the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv is good but

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like tv Quality of tv and imressive and espcellily i like service you provided

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installers. Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it! helps protect me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth the extra piece of mind! i add protection to all my devices ive used it and it helps protect your purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing to purchase just in case of an accident, you are covered for 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, great tv for the price, picture quality is bright and clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earth's Mightiest Warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is like my Victoria's Secret! I shop there frequently and buy all my electronics there! A huge part of why is the protection plans, I cannot recommend them highly enough! I have been buying the Best Buy Geek Squad Protection plans on virtually all of my electronics for more than 10 years and have never been disappointed by the exceptional service. Not once! Ever! This is absolutely the best warranty service in the retail industry! It's in a class of it's own, there is nothing else like it. And I tend to be a hard customer to please!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful fast easy everyone was accommodating and informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low price good product, I wil recommend it when you buy your products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't beat a 5 year protection program as good as this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and easy communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive not ever had to use. The technicians are definitely full of great advice. Ready for any challenge given.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never had a problem with the squad when requesting assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satidfied.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers everything. When something stops working you give it to the geek squad and they hand you a gift card for the purchase amount. Easy as pie.

    I would recommend this to a friend