Customer Ratings & Reviews

Bought a plan for my last 50" TV. had issues after year one and geek squad came out and replaced the main board. year two it started giving me the same issue and was told it couldn't be repaired. Instead of giving me a comparable TV, they gave me the money back I paid for the TV. That would typically be good but I got this TV at a huge discount so I could not possibly replace it with anything comparable. I would have rather had my TV repaired or given something similar. When I purchased the plan I asked if the plan would get me something similar if it ever came to it and was told it would. I specifically asked because of the low price. Instead I had to add $500 of my own money to get something similar. Geek Squad should really provide more options when fulfilling their plans.

Got his plan for my TV. Can change it in for a new one any time mine has a problem no questions asked

I didn`t use that yet but I trust bestbuy, the quality of the service is awesome.

The agents handled everything with such care and consideration thank you guys so much.

I did not know much about the product. I had them explain its use.I haven’t had to use it but it’s a great piece of mind that I have it.

Considering I am not a geek, this works great when I need help with my electronics.

I always get this protection. It’s definitely worth it. I get treated like a queen/vip!

Geek squad is protecting my TV, that was an open box! Makes sense just to cover my backside.

Well i call my local geek squad and they tell me how to setup in my home and everything work great!!!

We buy the protection plan for every purchase and use it if we need it

Always nice to have that peace of mind, and the Geek Squad is always helpful!

Nice to have someone come to service if needed, cause I mounter it &' high!

Worth it because this is an expensive product that will be an investment for years to come

Geek Squad is helpful for answering your questions and offering options.

The warranty to you get with geek squad is top notch

Wanted to ensure that I was able to protect the television I purchased due to mixed feelings I had about the components and things I've heard. This option is great and provides a piece of mind.

The good thing about this is I haven't had the need to use it yet the product still works

Well I haven't used you guys, but I have a friend that has. I was so glad that I got this. Thanks

I always use the geek squad.If you have any trouble , they always fix it or replace it..

Always try to get this, replaced my kids computer no questions asked after a quick test and got me another one in time for Christmas