Customer Ratings & Reviews

not techy savvy. great protection to have and answered all questions for me.

Get it. You will be sorry you didn't. It gives you peace of mind.

Not bad $45 for a 5 year warranty. Anything could happen in 5 years.

The agents were very helpful during process, of purchase

Greek squad is the best protection plan you could have

I got this for my mom to have coverage for the TV I got her for Christmas. This covers her TV for 5 years.

Excellent to safe the life for my TV Sony X90J 4k for gamin

I hope I never need it, but my past experiences have been positive.

This is a must have a service plan to any electronic device

Great service easy acces also they respond quick to any concern

I purchased a TV with 5 years protection plan. After experiencing a problem, I contacted Best Buy, expecting support through the 5-year protection plan I purchased. To my surprise, they told me their protection doesn’t start until after the 1-year Samsung warranty ends, and refused to take responsibility. I then had to go through Samsung, who eventually admitted they couldn't fix the issue and ended up refunding me for the TV and taking it back. When I returned to Best Buy to get a refund for the protection plan (since the product was no longer with me), they said it was already "in use" and deducted money for the days that had passed, even though they never actually provided any service or support. they refused to give me support and pushed me to contact Samsung. Don’t trust Best Buy. They sell expensive products, and even if you purchase their protection plan, they’ll find a way to dodge responsibility. You're better off buying elsewhere.

it was a good service . nice . courteous. respectful.

Absolutely positively the best product ever. Very cool

I like the ease of mind that I have protection for my first big tv buy

What would I do without it? Best thing in this empty life of darkness!

They do a great job taking care of their customers

Awesome desk lifter highly recommend does exactly what its supposeo

Will definitely recommend you get this you never know

Definitely recommend to add geek squad warranty on everything you buy

The agents mounted my TV and connected it to all my devices.