Customer Ratings & Reviews

Added the Insurance for $99 , Hopefully I Never Have to Use It !

have to wait and see what happens. My hope is that I do not need this service

I always buy the protection. I have used it in the past and they are very helpful.

Great quality service. Always available when I had an issue.

Professional courteous people. Set up everything for me and answered all questions!

Geek squad folks were great to work with. The protection plans offered by Geek Squad are a must. Selext the longest protection plan offered for your purchase.

Came into store with a broken Dyson and I was back out of the store with product replaced in less than 30 minutes!

The young lady who helped me was great very service will be going back again I was very impressed with her knowledge of the products I was looking at extremely helpful and courteous

With this protection I feel very comfortable with all my kids around the products that I purchased

Never known what can happen but with Geek Squad Service I know I'm covered.

I purchased a Geek Squad 5 year protection for my new LG 65 inch Oled TV C4. Best buy is the only company i found that will cover burn in for an OLED TV.

Have had to use this protection twice and both times was a pleasant experience, I believe it is better to have the protection and not need it than to need it and not have it, honestly I can recommend getting the extended warranty, without hesitation

I think the Geek are the best cause they help you in a lot of ways they make sure you are protected and you feel so happy because they look into everything. PS that's why I recommend the Geek group as well cause they take care of you to the best of knowledge to help you .

They do great work and help with all my needs even time I have a question they know the answer even ten years back when I purchased stuff for Best buy they can still help .

The protection for my tv was a good choice. So far Haven’t had to use it

Often and I add geek squad protection to my products. It does add another layer of comfort, knowing that I’m protected for additional length of time. Thank you Best Buy for offering this.

Got this protection for my TV. Haven’t had to use it yet.

Agents were very helpful in helping me find my product and made sure everything went smoothly.

You only need to read the terms and features for these Geek Squad warranties to see how beneficial they are on top of your manufacturer's warranty. Above and beyond. Most of us carry the insurance plans for cell phones each month as a "what if scenario," this is no different for high end home entertainment equipment. For less than cellular insurance and no "deductibles," this is a must have piece of mind. Better to have and not need, than to need and not have.

It’s nice to have a piece of mind that I have warranty over the TV and I did at first didn’t want to get it and then I decided against that and got it anyways and they just easily approved it so I like that that I don’t have to do a bunch of paperwork to do it