Customer Ratings & Reviews

Always there when need them they are fast and do it right

Recommend service protection. On cheaper products. Phones require a extra payment to fix product. I have $1200 phone with a cracked screen and they want $250 and phone before replacement. Leving me without phone till repair nd $13 a month charge every month. I got warranty so I wouldn't have to pay more money if it breaks. Hd screen protector put on nd qll of sudden i have cracked screen. I think he did it putting on protector. I should have watched him. Cracked in corner

Havent had to use it. Hopefully I never do. Its good to have some protection for mass produced chromebooks that your kid has to have for school

The warranty is a MUST!!! Just the thought of being covered for everything i buy at BEST BUY. The customer service is GRAND! Fast Friendly service with the attitude.

Love it always good to have a warranty for products protection

Geek squad is always excellent. I love shopping at Best Buy for their customer service.

I liked the 50 inch display and audio quality. Got this one for $419 which wasn’t a good deal for Blackfriday. Kept looking and found similar Samsung 4K UHD with HDR 58 inch for $449 which was a great deal for Cyber Monday. I didn’t find much difference between 6 series and 7 series. So replaced this one with 58 inch 6 series which was a really great deal for me. I loved playing ps4 games in this bigger screen.

Good deal............. ..well worth the money..... ..

Luckily having purchased Sony i have not had to utilize my Geek Squad warranty.

I’ll never not use this service after having an issue with the TV. Take it back no questions asked

Good price and good TV, excellent service and customer service

I had no problem mounting and connecting this tv to the internet. Has the best picture of any 4k tv that I have purchased! The price was very reasonable.

Always protect your technology, you never know if you got a lemon or the product goes out before your protection ends. Geek squad will be there to assist, and they have great customer service.

Perhaps the only real reason to shop at Best Buy. This plan is absolutely amazing. With how bad quality and easy to break electronics have become, I would NEVER buy an electronic without this amazing plan. It covers common manufacturer faults and accidents, what else could you wish for? Don't buy anything without this plan when shopping at Best Buy.

It’s just good to know that if the tv breaks that it’s covered! Less worry when you buy brands you’ve never used before!

Bought this for extra protection on a tv. haven't used it yet but good to have.

I know people look at warranties as a way for companies to gain more money from you, but I am a BIG fan of Best Buy's warranties. For one, why would you spend hundreds of dollars on a product and not cover it? You don't buy a car and not get insurance? I've had great luck with ALL of my electronics (knock on wood) but I still don't want to risk it. If I spend hundreds of dollars on a product, its an investment that I want to make sure is covered.

Really nice because they will fix the issue there. Peace of mind you are covered

Geek Squad is always there to have your back! I dont have too many problems, but when i have, The Geek Squad has always been there to help, and be worth every other time I've purchased this protection!

We're so happy we purchased Geek Squad coverage. They were easy to schedule, prompt, polite, and very knowledgeable and efficient. We are so inept in anything electronic, but they explained how to use the new TV and music setup in terms we can understand.