Customer Ratings & Reviews

Haven’t needed to use this particular plan yet (yay) but in the events I actually have had accidents in the past, this plan has saved me money and customer service is great.

We picked up our tv. We always buy service. On our tv. The men always come out and work on our tv when we call. If it can't be. Fix they replace it. They are very professional when they come out. I would tell everyone to buy service on there products. I buy it on all my large merchandise.service

I mounted my tv by myself thank you geek squad. Huuurray

It’s a option that I purchased in addition to the TV. Fortunately, I haven’t had to use the warranty yet.

I've got 5 tvs on the house, all 5 samsung. If I had to buy another one, ot will be samsung. My phone is samsung. Just the best brand in the US

Always recommend protections plans from Best Buy! They’ve helped me big time after a few years

Geek squad has helped us a few times when we had problems with a device.

Thankfully we had a protection plan, as our less than five year old television failed. We were able to upgrade to a new TV at no cost. Best Buy provided excellent advice and service.

I have loved having the geek squad very very awesome service but I believe the price to much and it u pay for it, it should be the total best for the white purchase of what it covers

They took care of the needs very well. Very nice people.

So worth the added investment I am replacing a 65" TV that was previously covered by an extended warranty,I normally never buy them but luckily I did. The TV picture started to fail and after 4 years it was still covered under the extended warranty although I admit the process took time they reimbursed me for the original full purchase price.

Yes, indeed get it because if something breaks down that you purchased after the manufacturer warranty this one kicks in and let’s be honest you know it’s gonna break down. Highly recommend.

We had geek squad before and loved the protection on our items as we purchase a lot of things from Best Buy and we have had a few items fixed and will replaced it if they cat fixed it

Love this Tv. Has a crisp clear screen! Perfect for viewing sports!

I was interested in this product because of the price and the brand. I haven't had any problems for more than 6 years and it was a Christmas gift for father in-laws.

Good expalanation for necessity of protection plan.

Depending on the cost, the extended warranties can be a life-saver. You have to weight the cost of the plan verses the cost of the product and the likelihood of failure...I almost always buy them.

This is a subscription that I plan to use if there is an issue with my purchase

Hopefully it never gets used but for the peace of mind it’s definitely worth its weight in gold

Geek squad is a great option to add on your electronics. I use them for years already and always works for me. The good thing is after 3 or 4 years if it breaks they will give you the store card and you just get back on again with new toy.