Customer Ratings & Reviews

Awesome 5-Star Google Review !!!!!!!!!!!!!!!!!!!!!!

Really comes in handy for technical difficulties and saves a lot of money when in need of a replacement. Very informal and patient.

Excelent service. Employees trained for the deferents TVs.

Just purchased new TV's, sound bar and network router from Best Buy to get us through self-isolation for COVID-19. Wanting to get up and running immediately, we purchased Geek Squad delivery, install and haul away. they did not let us down and won't let you down either...

not used them yet can't really comment yet if there any good

Excellent product and I will continues to buy electronics from best buy and fantastic customer service representatives.

The Geek Squad are attentive and they know what they are doing. I always go to them when I have any trouble with my electronics.

Took out the 2 year protection because of past mistakes I did not purchase it and it resulted in the need to buy another 75" tv.

I’m happy that I have the geek squad 2-year protection plan it gives me a little peace of mind

I got this coverage because we are moving to CT in June and I wanted to protect my new TV for the move. Turned out I needed it about a month after I bought the TV. Called the Geek Squad and they came right out. Ordered the part and had it shipped to my home. They were there 2 days later and installed the part and TV has worked great ever since.

The agent mounted my tv and all the equipment connection

Very good and nice. Help me a lot really recommend.

Hands down, best purchase! This is our second tv in this style. We knew we wanted another bc the 1st one was so easy to function.

Simply put... I appreciate the way getting me a new workable television was handled, and I further appreciate the young lady who went above and beyond (I feel) to set my mind at ease. Kudos!!!

Bought it opened box to save money as my old one went out works just like new I'm happy with it

I can’t really review this because I just got it but it’s always good to know I at least have some type of protection for the tv.

Still haven’t had a chance to use it for my recent purchase but geek squad is always reliable and useful in a time of troubleshooting your home electronics

so easy to set up that my children set up, set up the channel the way was want them.

I know, I know. "these plans are for suckers" All I have to say is that with out the plan on my old unit Id be shelling out $1000+ to buy a new one. All i had to do was call Geek Squad and they sent someone out to fix it. A week later they said they couldn't get the part and and told me to go into the store and pick out a new one. very easy process

We bought the protection plan when we bought the TV. The TV broke after about two or three year as the GEEK squad gave me a brand new one and installed ir and I paid nothing extra.