Customer Ratings & Reviews

I actually upgraded my Geek Squad PP to 5 years prior to delivery

We are very pleased with the geek squad. If we had issues we were able to call set up an appointment and have them fixed. This was in our home and at the store!

Geek squad protection is a must wear any electronics Purchased at Best Buy you might think you don’t need it, until you do.

This is Excellent service I sat back, and they did every thing and programmed tv it was all ready to go.

Haven’t had to use it but glad I got it for my new Hisense TV. I don’t know much about the brand so I thought it was a safe bet

Bought with our tv haven’t used the service yet. But, sounds like they would fix or replace your item

Geek squad is impossible to cancel. I'm hoping I don't have to use it!

I am not a warranty person. My daughter bought me a Surface and purchased the geek squad protection. The surface dropped and had a crack in it. I brought it to Best Buy and they took it and mailed me a new one. No issues. I will purchase Geek Squad protection with all my electronics.

It's painful to pay so much for a warranty. But it's necessary to sleep better at night. If something goes wrong with my TV I'd much rather call best buy and say fix my TV then find some local moron to make things worse.

I would not buy another electronic product with out a geek squad warranty Exceptional service

Hope its never needed but its a great protection plan over the standard manufacturers warranty at a unbeatable price.

If this service is offered for a purchase you're making, please consider taking advantage of it. Honestly, it makes things easier if something happens to your product. Worth the few bucks to avoid the hassle or cost of replacement.

Geek squad protection is honestly the best. I’ve also bought it and twice I got store credit for a newer device that they couldn’t fix!

Bestbuy had the only extended warranty that I saw specifically for OLED burn-in, which is always a possibility. This gives me peace of mind after buying a very expensive TV

I installed the tv my self the geek squad just delivered it

really glad that I have this protection and it is linked to my account so it will be easy to look up and use when and or if needed. It is well worth it for piece of mind and 5 years is a really great amount of coverage time!

Amazing staff , helpful with all my needs and overall phenomenal service

Haven't used the warranty and Hopefully won't need to. Always had good warranty aervice from Best Buy.

We had to have our 60" television set replaced twice within the first few weeks, as the vocal was totally out of sync with the picture. BestBuy made this an effortless process.

Geek squad is the best. Get this protection for everything you buy.