Customer Ratings & Reviews

For my first Oled tv I wanted to get the protection plan to cover myself. Just in case. I like having peace of mind. Best buy is the only place that covers burn in.

Great Service! Nick and Gordon were professional installers. Quick install and answered all questions. Thank you for the great service! Love the set-up and look of it. I would recommend to everyone.

Great experience every time I go to bestbuy satisfaction

Great experience every time I go to bestbuy satisfaction

Always there when I need help or fixes for my tv so I think they are great

Love the option of having the extra protection of the geek squad.

OMG I had a problem with a screen I purchased and they without asking any hard time gave me the best solution in matter of seconds the squad rocks besides it covers everything many people thinks is expensive but if you divided in years is cheaper than buying a new tv

I had a TV that went out and I needed to get it replaced. I called geek squad and they came out and replaced my TV for me so I do recommend getting a protection plan.

I will be taking my TV in for service today to figure out what the solid light issue is.

I have had two large tvs break and been fortunate enough to have the geek squad protection. In one case the tv could not be fixed so I got what I spent for a new tv. In the other case they were able to fix it. I would give it 5 stars except that in both cases it took over a month to get the service. That is way too long.

It’s a decent TV for the price paid. Has a lot of features to learn and familiarize. Maximum volume could be louder. Would invest in a sound bar for entertaining.

I really don’t want to pay a lot of money later on when something that could have been protected with a little bit of money with the purchase up front

Fortunately did not have to use. Purchased the protection as insurance after my Son had an issue with his older big screen, they could not get the part and they gave him a full reimbursement towards a new one.

Tv went out and being under warranty they brought a replacement to my home!!

Professionalism at its best and arrived earlier than expected.

Great people that honor there warranty, anytime anythings messed up they've fixed it no problems.

I bought it for my tv, but when I had problem with my tv display they refused to fix it saying that there’s a physical damage; however there were absolutely no physical damage at all and it was like new. They told me even though there’s no visible damage but it is considered physical damage. I just wasted my money buying geek squad protection

The Best buy representative was great he was a great help on helping me decide on my purchase

Very helpful and useful for any electronics will help out with any issues you may have.

So far my expert with geek squad has been ok, I haven’t had any issue with getting things repaired and fixed.