Customer Ratings & Reviews

Helping with tv and ect had no problems with no warranty here

They where hands on took their time to make sure that I where satisfied with my decision

Bestbuy had the only extended warranty that I saw specifically for OLED burn-in, which is always a possibility. This gives me peace of mind after buying a very expensive TV

Purchase the 5-year warranty because it was priced well. Geek squad is awesome but I hope I don't have to use them lol.

Geek squad was worth it for this product. I made a wide decision to purchase it.

Making sure I secure my purchases great always been a plus at Best buy and they stand by their warranty

They are always there to help. Answer all my questions so I understand what I am doing. So I dont break things!

Nice to have the piece of mind incase something happens and the delivered

Well I rated it 5 stars but I will have to evaluate that based upon my first use, which I hope never occurs. It is quite impossible to rate a warranty package before you actually use it.

Well I rated it 5 stars but I will have to evaluate that based upon my first use, which I hope never occurs. It is quite impossible to rate a warranty package before you actually use it.

Had a 2015 Samsung screen die a week before warranty was up(planned obsolescence?) and BB gave me full refund and honored warranty. It's also the ONLY warranty to cover the specific term "burn-in" for OLED. Great warranty!

A little expensive but my experience with their warranty policy has been pleasant. I haven’t had any issues with this TV but I feel confident any problems will be resolved satisfactorily! Installers were polite and efficient.

My TV screen failed after 1 month. Geek Squad came and just brought a new TV and took the old one back

We would not be without our Geek Squad Service! It gives piece of mind knowing they are there for you when you need them! They have given us great service every time!! Would not be without this service! Well worth the money!

My samsung tv went on the blink. I had purchased a five year warranty and I am glad I did. Best Buy replaced my TV at no cost to me. The only thing I paid for was another 5 year warranty. Great to have. Would not be without it.

We had black lines on our Samsung TV so we called and they arranged for us to have a new TV delivered and installed and the old one taken away. It's based on current value so we ended up choosing a larger 4k Sony and just paid the difference. Customer service was really easy to work with.

This is a must for any Oled Tv and will give you peace of mind for your investment!

Worth having when buying any electronic merchandise from Best Buy, just to cover yourself. We had a Sony 55" Tv that blew up after four years, and we got a new Tv because we had the extra protection in warranty.

Geek Squad are great friendly polite and they do and excellent job when they come out

Insurance or additional Protection is always a good thing to have, makes for Carefree Viewing of Sports, Movies & Drama