Customer Ratings & Reviews

Replacing 18 month old TV that went irreversibly to black screen.

My Geek Squad Service purchase was the best purchase decision ever because when I needed installation assistance I called the Squad and they were at my home in less than an hour and done in less than an hour.

The warranty was reasonable. Although I have not had to use it, this will definitely be helpful if something happens.

The TV mounting service was atrocious and delivery was abysmal. As long as geeksquad commits to their warranty service if I ever need them in 5 years, I might recommend this service.

Decision to jump in such a great deal was the best choice, great deals everyday.

I havent needed to use it yet, but its nice to have the protection when i need it.

I expect the protection that I have on my TV will also be as excellent as the service I received on the installation.

I highly recommend this product if you purchase anything of value. This is where Best Buy is second to none there was no hassle and I had the geek squad out within 2 days to fix my issue with connectivity.

due to the impending circumstances that happen on a daily life - it is always good to be safe - I have had issues in the past and if it was not for me having this extra protection - I would be in sad shape - I always get the protection even if I keep the item for 10 years - it may happen down the line

I usually don't buy service warranty, however I chose to for this 65 inch TV. Mainly it offers in house service so no need to box up and send out. Knock on wood no need to use it so far. I like to call it Insurance.

Havent really used this as i have had no probkems with my product

Worth every penny. Will allow me to extend the life of my purchase. And serviced by the expertise of the Geek Squad..

I would not purchase anything from Best Buy without getting their Geek Squad, Total Tech. They have always stood behind everything i have bought.

I always get a protection plan for any big ticket items. You never know what can go wrong. They are usually good at repairing or replacing items when things go bad.

It is incredibly reassuring to have a 2 year warranty for any expensive purchases.

Havent had to use the service yet but im sure its top notch as is everything else.

I purchased the 5 Year Protection Plan for my 65” Sharp 4K RoKu TV because I thought I definitely needed it for a purchase like this Incase anything goes wrong with my TV. I have not purchased a Sharp before so I really don’t know what to expect from it. I guess I just wanted to cover all my bases and have a peace of mind and not worry all the time.

Since I haven't had the need to use this protection yet, I can't rate actual experience. But it does gives me peace of mind to know I have coverage.

Excellent, it looks good, the sound is good and it is about 1 inch, I like it a lot.

Haven't needed to use it yet thankfully, and I hope that continues, but it's nice to know it's there.