Customer Ratings & Reviews

Can’t say enough about how awesome these geeks are. They helped solve some serious life problems.. my wife would never let me use the remote but the geeks set me up with a duplicate remote so that just every once and a while I get to wear the pants at my house

They have been super awesome since with my previous tv they had to come to my apartment 3 times and on every ocasión the geek squad rep that came was mega nice and easy going.

Five year geek squad service warranty is the best thing you can do. It is reasonably priced. And covers for five years! Against almost anything that could happen to your TV. Or other products.

Best Buy has always treated me well. Haven’t had to use the geek squad service with tv

Everything works well and I will refer anyone to Best Buy for your electronics

I got the 5 year protection plan for my new Samsung smart tv. You never know what can go wrong these days with new technology, so just in case to be safe i got the five year protection plan. The price depends on the model of of tv. Mine was kind of expensive.

What more could you want out of a 5 year replacement plan you can literally can switch it out for a brand new TV whatever electronic you want with whatever problem is having greatest investment over

Been a customer of geek squad over 20 years, and they're quality has declined. Had a product go bad in 6 months and the price of the item doubled. They did not pro-rate my credit and gave me minimal options but to upgrade to a way more expensive item, even though i wanted a direct replacement or next comparable item for my warranty.

Best television I have have bought. I needed to replace a similar tv that I accidentally damaged. Please be careful hitting tv with any objects. It cannot take any type of hits

Wanted a piece of mind. Bought 2 year protection plan just in case. Everything was explained to me. Felt like a good deal. If you are going to invest in a product, might as well protect it.

I feel grat about having this product for added protection agains accidents

They loaded the tv into my car and helped me pick it out he answered all my questions and even helped me open a Best Buy card was a very nice man and I appreciate how professional and kind he was

I recently bought a new TV. I purchased the Geek Sqaud protection plan along with the TV. The protection plan is a great insurance to have, especially since is Best Buy stands behind the protection plan

Always buy my protection for previous TVs bought from Best Buy. I love the feeling of knowing if something goes wrong, I can contact them and know that I can rely on them to take care of the problem.

Always put protection just in case. Life brings kids, Mother Nature and accidental sometimes. You just never know.

Fast service and easy appointment set up. Helpful and understanding

I've always purchased Geek Squad product protection because you never know what's going to happen and with my luck what can go wrong does byt I don't have to worry when i have the Geek Squad on my side.

Thank you to Best Buy for offering protection plans for my more expensive electronics. I hope I never need to use it, and I have had to only in rare cases, but it’s nice to be able to pay for some peace of mind.

Haven't had to use the Geek Squad yet. It gives me comfort to know if I need them, the will be available. I've worked with the Geek Squad on other items that I purchased in the past, they were great.

Have not had to use this yet but hope it will be nice if my product goes bad