Customer Ratings & Reviews

Love Geek Squad! Makes returns easy. Trust buying from Best Buy due to Geek Squad extended warranty.

Great price for amount of time of service I'm getting it for.

I haven’t had to use it, but it is good to know if I do when the warranty is up it is there

I always get the extender warranty it keeps me protected and gives me piece of mind. First time I bought it 20yrs ago I needed it had it. Never been without it since. Best buy protection rocks.

The representative offered it and explains why should i get it but did not push me for it.

When you buy a TV or and appliances you need the five year warranty deals for just in case

Have not had to use service as of this date. I have had to you use the Geek Squad service on previous purchases and it was a good experience.

[Employee of bestbuy] I was impressed. Overall would reccomend. This can help anyone!!

I got this on my other TV. It had issues 4 years 7 months in. Best Buy refunded my full purchase price. The did not offer the model anymore. So I got the new Samsung to replace it.

Excellent tv , would get it again. Quality is verry nice

Replacing 18 month old TV that went irreversibly to black screen.

Excellent Nice tv Picture quality excellent . Recommended

The Geek Squad always does such an amazing job with any issues I’ve encountered. Their customer service is TOP TIER!!

Have used the Geek Squad twice since I bought it. Both times for installation of appliances. Men are very professional and respectful of COVID-19.. Great job installing and will use them again.

Thankfully I haven’t had to use it so far! Better to be safe than sorry.

I bought this protection for my new tv. Fortunately the tv never broke so I didn't have to use it. I think for super expensive purchases you might want to go this route, but otherwise I would pass. Most new items come with one or two year warranties anyways.

I had purchased a Geek Squad protection plan for my desk top computer. Computer failed and I took it in to Geek Squad for observations. They said it was beyond repair and gave me credit to get another computer with NO HASSLE. That is definitely a great deal.

Have always had good service with Geek Squad! They take care of the issue and genuinely help.

I would highly recommend you pay the extra bucks for the service plan became the cutomer service is by far the best I have ever experienced when problems occurs however without the plan you are on your own ~ not such a good plan on your own

Delivery was as expected, courteous, prompt, careful with delivery and answered any questions I had!