Customer Ratings & Reviews

I just recently had to go in for service on my kids Nintendo switch , I book and appt on line it’s was super easy it save me time , and they returned faster then they said they would.

Havent really used this as i have had no probkems with my product

Any time you buy an electronic device, it’s better to get an extended warranty. No worries on extra costs for repairs.

The Geek Squad subscription is recommended for large purchases in the event that something goes wrong with the item.

very reliable and professional. got the 5 years geek squad warranty for TV and they were professional in first inspecting the TV for the fault and then arranging for a replacement

Haven't had to use it but know of others that have and they only say wonderful things about the level of service they receive and their product fixed or replaced in a timely fashion.

I was making a large purchase for a new flat screen. I wanted to make sure I was protected. The Geek Squad has proven fast and reliable in the past, so I opted to add a warranty this time around too.

I'm hoping I don't have to use this GSP but if I do it's in place. I had a protection plan before for a Samsung Plasma and it came in handy.

Fantastic job everything was level and mounted correctly

I have purchased this protection plan for all other products that it was appropriate for. I had to use it once. It worked as advertised; no hassle or problems. I will continue to take advantage of of the protection plan for appropriate future purchases.

Had protection on old TV. When it failed after 3 years, Geek Squad replaced with new same model TV. No questions or hassle.

Knowledgeable people who work to get whatever problem solved within your contract. They are there when you need them.

I am very satisfied with the product and they explain exactly what you are getting when you go in store to ask more about the product.

The agent set the TV up did a sort walk of how to operate TV and the function

best buy and their employees are always taking care of me , thats why i keep going back. love this place and their people.

We haven't used this yet but I have always purchased best buy geek squad for all my other devices and its a must have I highly recommend if you are like myself and not computer savvy

Great response time and support, a no brainer for any tech purchases

I bought my TV along with the Geeksquad. They came to my house and brought the new TV when the first TV stopped working for no reason. This was during Covid and brought the TV out. Great service.

This is well-made and functions well. Getting a great deal (of the day) on it only made it better.

The team came as planned removed old stove had new one up and going in less than 30 minutes great service and experience.