Customer Ratings & Reviews

I haven't had to use it at all, but it's nice to know it's there in case something terrible has it.

The best warranty. Couldnt fix the tv so it had to be replaced. They gave me my money back and i bought a new one.

Extremely professional and nice. Did the job fast.

Very good, brand very good quality, all very good,

This is very good I bought it in case something happens to my TV. I used it one time because I had a question about my TV. Geek squad called me back right away and gave me advice to fix the problem.

I always purchase Geek Squad service when purchasing computers, TVs or appliances. The Geek Squad is very responsive when I call them. I like the ease of making appointments and their in-home services.

Polite and respectful. Agent wore shoes covers which I really appreciated. Approved a replacement tv straight away when it was deemed not cast effective to fix the old one.

Great peace of mind. When I always buy a TV I buy this and it has worked in the past.

I hope to never need it but if my expensive tv dies hopefully geok squad will be there to live up to the promises

this warranty is great my sister purchased one with her new tv and almost 3 years later the tv went out by a storm and they gave her instore credit for the full price to replace her tv. wonderful company

The Geek Squad protection plan is a smart way to go when purchasing an item from Best Buy. It's always best to have a protection plan and don't need it than to need it and don't have it.

I haven’t had to use it yet, but it seems clear and straightforward.

I highly recommend the warranty. I know that a lot of people say you don't need it, but there's too many things that can go wrong (especially if you have a lot of people in the household using it). I like the security of a protection plan.

Geek Squad is very knowledgeable and fixed an issue I was having with my laptop. They had it finished before I left the store and it was cheaper than I thought it was going to be. Awesome crew!

Best service. Answers questions in a way you can understand how

I have used this service on other previously purchased products & it's always amazing. Very helpful & friendly.

Love geek squad. Always buy their protection services.

I've never bought a TV, that hasn't had problems at some point. I've always gotten the extended warranty through geek squad, and they have been great when I've had to use it in the past. I would recommend to always get this coverage when investing a lot of money.

I didn't need to use my geek tv insurance I did purchase it on a 2yr warranty..I haven't had it too long yet!!!

TV was mounted by a friend. Have used Geek Squad in the past.