Customer Ratings & Reviews

Easy to use. Lightweight. High image quality. Bright colors. Excellent price.

I have used the Geek Squad and had. My problems solved without hassle and fast. Crew of the squad were well informed.

The Geek Squad service is the best in the business. I always by my TVS from Bestbuy because of the Geek squad service

Love the confidence of having 5 years of worry free use of my new T>V> thanks to my 5 year Geek Squad warranty.

I love with my tv love the picture recommended to anybody ❤️

Great to have, you just never know when it would come in handy

Tv wasnt delivered to me damaged love that. I am a sold customer,i will be shopping here more often.

Best Buy really stands behind there customers I have purchase every tv from them. I purchase 50" 2021 model Hisense couple years ago with a 5 year protection plan. Some time ago my tv failed. I call Hisense file claim after 2 weeks i never got a call back from them i was outrage by there lousy customer service! So i reach out to Best Buy explain the situration within 2 weeks Best Buy replace my 50" tv with 55" Hisense at no cost to me. Just week ago again the new replacement Hisense tv again failed. I called up Best Buy and spoke to Chris manager at corporate his first question was, have you pick out a new replacement? Yes i choose 2023 model Roku Plus Series and it was $100 more then my original tv cost he said no problem no cost to you and we will come out next week remove the failed one and install with the new tv you choose. This exactly why i buy all my tvs from Best Buy. There customer service is outstanding and they really do take care of there customers and back up there products especialy now theses days where most customer services is at new low. Thxs Best Buy for taking care of me. Your the best!

I haven’t had to use it yet, but I have on other products and they’ve always come through

Great warranty! You cant go wrong with geek squad.

Just the right size Tv for a small apartment . NO problems love it and the price was great. Bought the 5year warrenry for 30 BUCKS CAN NT GO WRONG

Geek Squad did a great job setting up my MacBook Air and making sure everything was running smoothly. The technician was knowledgeable and polite, and I felt confident my device was in good hands. The only downside was the wait time for my appointment, but once they arrived, the service was excellent. Overall, a reliable option if you want professional tech support

Geeks are amazing and should be supported forever and always! But thanks for having the unforeseen I don’t and fixing my thangs

5 years protection is a great thing to have if anything happens within 5 years i can have the tv fixed and that's great service

Electronics are so expensive and more defective nowadays, you'd be crazy not to get the warranty.

The floor sales person was highly helpful by showing what was on sale that i was able to afford the 60" tv.

Honest service. They won't jerk you around trying to get paid for doing unnecessary repairs. The techs are knowledgeable. Although the products are good, they often fail after the manufacturer's warranty, which is a common practice (planned obsolescence). Geek Squad is there to honor and help.

Good purchase and value for a 2yr warrant is good.

Can’t go wrong with the extra protection. It is needed because you never know when something will go wrong with your product.

I'm glad I got my 5 year warranty it worked Wonders when, my 55 inch TV went out. I was given and delivered a brand new one. So I renewed my insurance one more time.