Customer Ratings & Reviews

Geek Squad has always been Best Buy's bread and butter. Even if they did not help me set up my TV or desktop computer I know they are always a phone call away.

I always get the protection plans for my large price purchases.I have used the protection plan on my televisions before and best buy scheduled and sent a repairman and if it couldn't be fixed they replaced it.

Haven't had to use it yet! Very reasonably priced!

Excellent service, product and warranty. Couldn't ask for anything better.

This warranty is a great value add for the consumer and Best Buy because it allows open box items to have a warranty and makes buying them worry free.

I purchased for piece of mind. Never had problems with anything electrical before but, there’s always a 1st time.

Any time I can remove stress, its a great day. Products in general don't last like they used to. Removing stress for 5 years about my new Hisence 70" tv, Awesome

I had an insignia break. I had to send it in and when they couldn’t fix it I received store credit. Fair enough

Love this option so much better than other places warranty

The agents installed my full motion mount. They were on time and finished quickly. They even gave me advice about my outdoor area as well.

Geek squad has the best plans available anywhere for great warranty and repairs and /or replacement of damaged equipment. Their customer service is unsurpassed!

I actually got to use this service recently. I brought my TV in, it wasn’t working, they gave me a voucher worth the price I originally paid.

Great laptop. Love the slimness of it and has a great picture quality.

I slways buy the extended protection warranty on my electronics and appliances because these days who knows if the manafacturers quality control Or products production is any good . Always good to Have.

Used this service to clean up my computer which was running slowly. After successful cleanup performance very much improved. Technicians very professional.

It's just like any other insurance product. It's worthless until you use it. We have had to use Geek Squad protection twice and it's paid for itself 10 times over. It's hassle free, it's simple, and 100% worth it.

Overall a good warranty to have in case something breaks

It just one of those purchases you maybe don't need, but glad you have it when something goes wrong.

Based on my experience, I always purchase the Geek Squad protection plan on all of my electronics. I have been very pleased with my decission.

Well they don't do the 5 year plan anymore would like it back.