Customer Ratings & Reviews

Bought this for a smart TV, I havent had to use it but its a great thing to have in case something goes wrong.

I always have geek squad on all my devices. When something stops working I can turn it in for a new one.

After purchasing warrenty i was informed on what was covered and offered help at any time

Always get protection on televisions! You never know what could go wrong to it. Yeah, they do come with manufacturer warranty but the Best Buy protection goes above and beyond.. if you want to be covered get the plan!

Works great. No buttons on tv, but remote battery life is shown on the tv screen every time you turn it on.

Haven’t had a chance to use yet but I’ve heard good things.

Yet to call agents for an issue. The agents who delivered the appliance were professional and knowledgeable though. Glad I got the protection plan for peace of mind.

A purchased a 5 year warranty for my 50 inch Vizio TV. The TV started to malfunction after 2 years when on occasion it would not turn on. The TV was sent to Geek Squad service center for repair which could not duplicate the problem so they just replaced the motherboard. Then it happen again so this time they came to the house and ordered a new power supply after just looking at the TV, didn't even open the back. After the part was delivered they came back, put it in and it didn't work so they said we will replace the TV. I called the number given and was told that I would get back the purchase price of the TV plus the tax on a best buy gift card. The remainder of the warranty, 2 1/2 years, was then void and could not transferred to my new TV. That shouldn't happen but still worth the price when they can't fix it.

I would highly recommend getting the geek squad to install any electronic purchase.

Very easy to use and install hold the TV perfect thank you

Knowing your product is protected for 5 years gives you a peace of mind. Geek Squad service is pretty reliable.

I bought the 5 year protection plan for my tv through geek squad

They came in and mounted my tv to the wall. They did a great job

Attend to be accident pronto I’m happy I went ahead and got this

Must need if you have nephews that break stuff. I would recommend it to do so

GOT TWO YEAR EXTENDED WARRANTY WITH MY TCL 85' MINI LED TV.

Great warranty for all your devices including personnel knowledge and friendliness.

I don't need to use yet in this case im very happy

Reliable sources are very helpful with any equipment you get

As per the customer representative this ain't a bad deal and hope that all that is included will pay off at the end of I need to use geek squad.